評論 (515)

整體評分
4.2
各級評分數量
  • 72% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 18% 的評分為 1 顆星
2024年12月23日

My inbox is full of spam emails from adroll.

I emailed support, uninstalled the app, and received 10 of the exact same confirmation emails in the last hour, and they're still coming.

Not good at all.

Shinobi Industries
澳洲
使用應用程式 21天
AdRoll 已回覆 2024年12月26日

Hi there,

I am Rohini from the AdRoll Customer Support Team.

Thank you for taking the time to share your experience with AdRoll. I truly empathize with the disappointment you ...

2024年10月23日

"I deactivated this app, yet I keep receiving notifications from my bank every day, saying they want me to pay — one day 20€, another day 60€, and another day 100€. Now, when I finally had money in my account, they just took 64€, and then another time 103€, without any explanation for what and why, especially since I deactivated the app and don’t use it at all."

iellele
義大利
使用應用程式 大約1個月
AdRoll 已回覆 2024年10月24日

Hi there,

I am Rohini from AdRoll's Customer Support Team.

Firstly, thank you so much for taking the time to share your feedback. I truly appreciate it, and I’m really sorry ...

2024年7月19日

I am extremely disappointed with my experience using AdRoll for marketing and advertising. The app is incredibly confusing, and I believe it’s designed that way on purpose. Setting up my campaigns was a frustrating ordeal, but I managed to create two campaigns, hoping for a positive outcome. However, in just three days, with a click rate set at $0.10, I was billed nearly $500.

What did I get in ...

Grow Vitamin
美國
使用應用程式 12個月
AdRoll 已回覆 2024年7月22日

Hi there, thank you for your feedback.
I’m Tatiana from the AdRoll Customer Support team.

First, I would like to thank you for your honest feedback regarding our platform's ...

2024年6月7日

I had may ploblems with Ad Roll :

1. Dynamic Campaign Photos Problem: Dynamic campaigns often select random product images, ruining the brand’s image.

Impact: This can seriously compromise the visual identity and appeal of the brand, especially for a luxury fashion brand that relies heavily on aesthetic consistency.

2. Logo Issues Problem: The color of the logo changes in the dashboard, and ...

Celeste Pisenti
義大利
使用應用程式 4天
AdRoll 已回覆 2024年6月10日

Hi Celeste, thank you for sharing your feedback with us. I am sorry to know our support did not meet your expectations. We've thoroughly reviewed every concern and every chat ...

2024年5月12日

I uninstalled the app on the 12th because there isn't any advertising going on and they still charged me and now I can't log in to their website.

Go hard Gaming Discord-Iron Phoenix GHG
美國
使用應用程式 大約2個月
AdRoll 已回覆 2024年5月13日

Hi there,

I am Rohini from the AdRoll Customer Support team.

Thank you for bringing your concerns to our attention. I'm genuinely sorry to learn that your experience was not ...

2019年11月12日

I use this application but it is time for the software and platform experience to improve. They have very old ads, they must update the platform more, listen more to the client and stop seeing only their benefit. The ads show the comparative price instead of the actual price, it is a software disaster, they charge the money and the ads last forever to approve them, what kind of service is this? ...

Ultra Seller
美國
使用應用程式 接近4年
AdRoll 已回覆 2019年11月14日

Hello there,

This is Ewa from AdRoll's Marketing Team.

Thank you for taking the time to let us know how we’re doing. I am very sorry to hear we haven’t met your expectations. ...

2022年7月1日

Injects malicious and tracking cookies on shop without user consent, such as casalemedia.com https://www.securitystronghold.com/gates/remove-casalemedia-cookie.html

KOCHÉ ONLINE STORE
義大利
使用應用程式 2年多
2022年10月21日

I was unable to get adequate ad designs from the design team. After a period of weeks we decided not to continue with AdRoll. They made it a nightmare to get our data removed from their system. Think very carefully before allowing AdRoll to integrate with your store.

BigTopShirtShop.com
美國
使用應用程式 2年多
AdRoll 已回覆 2022年10月27日

Hello there,

This is Ewa from AdRoll's Customer Support Team,

Firstly, I wanted to thank you for your honest assessment of your experience with AdRoll. I am very sorry to ...

2016年6月2日

Data in the dashboard is incorrect, and not trustworthy. They do not stand behind their product or their data. The information from shopify and adroll do not agree. DO NOT GET THIS PRODUCT. It is a waste of your money and completely aggravating. Shopify should remove it from their store.

Myidsquare
美國
使用應用程式 6年多
2020年7月17日

bro these guys scam you, once you add your payment method the home screen goes white. don't trust these scammers

Feral
美國
使用應用程式 1年多
AdRoll 已回覆 2020年7月22日

Hello there,

This is Ewa from AdRoll's Marketing team.

I'm sorry to see such a negative review about AdRoll. Can you please share the email address associated with your ...