Overall rating
Counts per rating level
  • 72% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
September 11, 2018

I love AdRoll. Not only is it much more efficient than Google or Facebook re-targeting, but the creative options are way better. It's easier and much more flexible and I really like the dashboard. My account executive, Noelle is a huge help. She understands our business and what we're trying to do, and has helped me considerably - learning the app, improving our targeting - she even made a bunch of ads for me (and they looked really great).

Best of all, Noelle is just as enthusiastic about our products as we are, maybe even more so. After doing this for 11 years, we needed a fresh perspective and Noelle is just perfect. She brings extensive knowledge and has already come up with some excellent ideas that I never would have thought of without her.

Get the app, it's good. But the people that come with it are even more impressive.

United States
Time spent using app: 8 months
September 11, 2018

Very easy to use for retargeting! The dashboard makes it easy to view my results from the campaigns.

United States
Time spent using app: 4 months
September 5, 2018

So far so good! My account rep keeps in touch regularly to give me updates and we've seen an increase in sales. Thanks AdRoll.

Jack & Winn Apparel Co.
United States
Time spent using app: Almost 2 years
July 23, 2018

Great App and great team for support. They responded to my request quickly and was able to solve my problem in no time.

United States
Time spent using app: 8 months
Edited April 7, 2018

Edit: Soon after the review they fixed the problem for me.

Worst support I have ever seen. The "team" has no idea what they are doing. I have a problem that prevents me from using the app, very simple problem that they have no idea how to fix. I'm happy to change this review later if they get something done. I have tried to get this fixed forever now but the support is full of unprofessional people who have no idea what they are doing.

Time spent using app: 3 months
April 5, 2018

good app used it for a while now happy but not over excited about it just happy

Mewe Accessories
Time spent using app: Almost 2 years
January 18, 2018

Easy-to-use app for running web and Facebook ads. Love the easy setup for dynamic product ads and the reporting tools available. The ROI on the retargeting campaigns is better than we've seen on other platforms and we're already seeing a great bump in new traffic from running "Prospecting" campaigns. Would recommend!

United States
Time spent using app: About 2 years
January 17, 2018

Great app! Makes it so easy to run multiple ads, across multiple placements, against your main goal. The automation makes management super easy for a small biz like ours- the allocates budget, picks placements and creatives according to what is performing best. So easy! Performance is pretty great too ;) Definitely recommend!

Toki Mats
United States
Time spent using app: Over 1 year
December 17, 2017

Great service. The ads go to the right places and our CPA is the lowest so far from any service we used. This app plus a retargeting app is the perfect way to make quick conversions. Upping your AD spend here gives a good ROI so I wouldn't hesitate to give it a go. This is way better than FB ads (they were once good but not as effective anymore) SO I would invest more spends is AdRoll over direct FB platform. Thanks ADRoll !

Vitaclean Shower
United Kingdom
Time spent using app: 7 months
December 13, 2017

awesome and easy to use. very effect tool when it comes to re marketing! highly recommended

Flux De Fleur
United Kingdom
Time spent using app: Over 3 years