Overall rating
4
Counts per rating level
  • 71% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy integration with Shopify and swift ad campaign launch capabilities. They value its comprehensive dashboard, retargeting feature, and automatic visitor segmentation. Many report increased traffic, conversions, and a good return on ad spend. The customer service is praised for its responsiveness and proactive approach, often setting up campaign review meetings. The app is recommended for businesses of all sizes due to its robust targeting capabilities.

December 7, 2020

Smooth and easy integration. It took 5 mins to install the app, which happened without any unexpected problems.

Aava Labs
Finland
About 2 months using the app
January 18, 2021

They have a Great Customer support. i contacted them and Agent Ewa Helped me almost for an hour with so passions.

RivilCivil
India
About 2 months using the app
February 6, 2020

Simple integration with Shopify. When compared to configuring FB Ads and Google Ads from the ground up massive time saver. Recommended by https://homeontheswan.com/

Home on the Swan
Australia
About 2 months using the app
AdRoll replied February 6, 2020

Hello there,

This is Ewa from AdRoll's Marketing team.

It's always great to see such feedback from our advertisers, hope you're finding AdRoll well! If you had to pick the one thing that impressed you most about your AdRoll experience, what would it be?

If interested, send us an email at customermarketing@adroll.com, and we will set up some time to chat.

Cheers,

Ewa

January 25, 2021

AdRoll is a great app to integrate with shopify. Super easy to set up and use. I had some difficulty running email campaigns but Gary at customer support was a huge help. Everythings been running smoothly ever since!

Easy Pickins
United States
About 2 months using the app
January 25, 2021

I truly love this app. I believe my profits are really going to improve after utilizing this app. Some aspects of the app was confusing but the support them really helps with that. Now, I really understand it.

TABMBAT™️
United States
About 2 months using the app
July 6, 2020

Great ad support. They are very knowledgeable and able to make live improvements to your campaigns.

Copper Key Co.
United States
About 2 months using the app
Edited May 20, 2021

Just started using this App the support team are amazing always on hand to help, awaiting to see results from new campaigns. Easy shopify integration too!!!

Rhaika London
United Kingdom
About 2 months using the app
December 8, 2021

Adroll has one of the best customer services. They were very patient and able to solve any issues in a timely fashion.

Simply Magnetic Me
United States
About 1 month using the app
Edited August 11, 2020

We use this app for digital display ads on third party websites, and it has really help supplement our paid strategy in addition to ads on social media. The interface is really easy to use and once you set it up, they just run automatically and it's an easy way to generate revenue without thinking about it constantly. We see at least a 3.5 ROAS every month and are very pleased with these results! It has also been very easy to get help from AdRoll, and Tracie especially has been super helpful with growing our strategy and encouraging us to try new kind of ads. I highly recommend AdRoll to anyone looking to grow their marketing strategy!

P.L.A.Y.
United States
About 1 month using the app
December 9, 2020

Got major help today from Ewa S.. couldn't ask for a more friendly helpful and proffessional experience. Brilliant!

Poetry From The Heart
United Kingdom
About 1 month using the app