Overall rating
4
Counts per rating level
  • 71% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy integration with Shopify and swift ad campaign launch capabilities. They value its comprehensive dashboard, retargeting feature, and automatic visitor segmentation. Many report increased traffic, conversions, and a good return on ad spend. The customer service is praised for its responsiveness and proactive approach, often setting up campaign review meetings. The app is recommended for businesses of all sizes due to its robust targeting capabilities.

October 27, 2021

While not the easiest app to understand the customer service is unlike anything else. They go above and beyond and take the time to walk you through each step. They make sure you feel comfortable navigating their app and offer screenshots and other tools to help as you need.

RachelAntonoff.com
United States
7 months using the app
March 16, 2016

It's a great app. I like that it does the retargeting for me.

Avady Clothing Company
United States
6 months using the app
September 24, 2020

App works well in remarketing to my customers. The customer services is good too as they respond and offer suggestion to improve my ROI.

Farmsyde Organics
Kenya
4 months using the app
October 11, 2021

A very simple interface as compared to the complex Fb ad manager. I have started with 1 campaign so can't comment on performance as of now. I will edit my review after few weeks.
Special thanks to Rishiraj who was the support executive on chat as he was patient enough to hear and solve all my queries.

RishiRich Jewels
India
3 months using the app
November 8, 2017

AdRoll makes it so easy to retarget our customers. Really easy to set up too.

Siren Muse
Australia
About 1 month using the app
February 24, 2022

Integration is easy to set up and customer service is 24/7 available. Rishiraj was really helpful and guided me through all the steps.

Gipron Poles
Italy
About 1 month using the app
March 2, 2022

I used this app a couple of weeks and am really happy with the costumer support. They reply fast and answered all of my questions. Great service!

BALLAVEDA
Switzerland
30 days using the app
November 1, 2022

Still in the middle of our free 30-day trial, but so far I've had a great experience getting established with AdRoll and the customer support I got from Rohini was exceptional! They were very helpful and patient with me and answered all of my questions. Looking forward to utilizing their services!

Allied Lutherie
United States
6 days using the app
October 23, 2022

App doesn't support Canadian currency. I can't change my FB account currency so can't use your app. Looked good though.

LuxRoomCo
Canada
About 1 hour using the app
November 7, 2014

Decent app for re-targeting users that have already been to your website.

Belong Designs
United States