Overall rating
4
Counts per rating level
  • 71% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy integration with Shopify and swift ad campaign launch capabilities. They value its comprehensive dashboard, retargeting feature, and automatic visitor segmentation. Many report increased traffic, conversions, and a good return on ad spend. The customer service is praised for its responsiveness and proactive approach, often setting up campaign review meetings. The app is recommended for businesses of all sizes due to its robust targeting capabilities.

May 15, 2023

The support was fast and friendly! They helped me with the integration. Looking forward to see the results of the app.

HearMore4Less
Cyprus
38 minutes using the app
February 3, 2021

Carson Ward helped me to take my eCommerce marketing to the next level. We have been using Adroll for about 6 years with very good ROAS. Ask for Carson by far the most knowledgeable person I have worked with over the years at Adroll. Great platform with the tools that he will help you utilized effectively

Pro Bike Supply
United States
Almost 8 years using the app
December 3, 2021

Good support, fast and reliable. The support staff always makes sure my problem is resolved, and follow up if things need to be escalated.

Ephin Lifestyle Holdings Corp.
Canada
Over 6 years using the app
September 23, 2020

Carson is the man. Great bi weekly calls and always keeping my display ads updated and working well.

Ice Shaker
United States
About 6 years using the app
October 28, 2020

Great customer service and an app that truly helps drive sales! AdRoll's team is always there to help you strategize and optimize campaigns to benefit your business.

I Love Pillow
United States
Almost 6 years using the app
Edited September 5, 2022

We've used AdRoll for years with great success and began setting it up to help a new evolution of our business. Very easy integration with Shopify. Important to note- while AdRoll works very well on its own and for the most part requires very little monitoring, the AdRoll chat team (24/7) is always ready to help with suggestions to improve performance. Their insight and experience make all the difference. We have come to rely on Adroll's retargeting campaigns, which are very effective in balancing our outward advertising campaigns. Thank you!

General Knot & Co.
United States
Almost 6 years using the app
December 17, 2020

Great app, works flawlessly with our website and makes it easy to deploy ads. The support is superior, wether you are trouble shooting, or need help with your strategy. Adroll is fantastic, just like the app.

Koch Lincoln
Canada
Over 5 years using the app
November 30, 2017

I work on multiple websites, quite a few for my clients and one for myself (PROShopWorld.com), I use AdRoll for all my clients and my business and return is worth every penny and every second. This is one of the best and easiest tool I have used in my 15 years of marketing experience. Amazing for brand awareness and letting your prospects know about your brand and ultimately convert them into customers.

Highly recommended.

Proshopworld
United States
About 5 years using the app
August 24, 2020

AdRoll is an excellent platform to accelerate growth. It's enabled us to gain a deeper understanding of our customers, improving outcomes and ultimately build even greater brand loyalty. We are blessed to have an incredibly proactive account manager and the whole team behind the platform provide outstanding support, helping us to achieve our business goals. Having worked with other solutions, this is our preferred partner of choice.

Arnhem Clothing
Australia
About 5 years using the app
March 18, 2021

We use Adroll for our Retargeting and Prospecting efforts and have seen great success with up to 13x ROAS. Our Account Manager, Amber, is always available to help us navigate the platform and advise on areas of optimization for the brand.

Anna Sheffield Jewelry
United States
About 5 years using the app