Overall rating
Counts per rating level
  • 72% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
November 22, 2022

I have had Adroll for around 6 months and not got around to fully utilizing it and taking advantage of all its functions. Rohini was super helpful and it really help me understand just how powerful of a tool this can be when used properly. We had great success with adroll when we started using it but we were just scratching the surface. Now thanks to their help and advice I feel we are ready to seriously step it up a notch. Looking forward to seeing where this takes us.

United Kingdom
Time spent using app: Over 3 years
November 1, 2022

Still in the middle of our free 30-day trial, but so far I've had a great experience getting established with AdRoll and the customer support I got from Rohini was exceptional! They were very helpful and patient with me and answered all of my questions. Looking forward to utilizing their services!

Allied Lutherie
United States
Time spent using app: 6 days
October 23, 2022

App doesn't support Canadian currency. I can't change my FB account currency so can't use your app. Looked good though.

Time spent using app: About 1 hour
August 19, 2022

I used the app to help with building up traffic and get sales. The traffic slowly imroved but I'm not able to have the time and actually site with the program. I did have an issue with logging in through the shopify app and found you have to do it directly. If you have the time and energy to put towards it I'm sure this will help the store a lot.

United States
Time spent using app: 3 months
August 3, 2022

I like the app, it has good customer support and features once you get to understand it. It did take a while to figure out some of the other basics and policies.

Cool Dude Cycling
Hong Kong SAR
Time spent using app: 10 months
July 19, 2022

had an issue with subscription, but the support chat helped me fix it quickly.......................

United States
Time spent using app: About 1 month
March 2, 2022

I used this app a couple of weeks and am really happy with the costumer support. They reply fast and answered all of my questions. Great service!

Time spent using app: 30 days
February 24, 2022

Integration is easy to set up and customer service is 24/7 available. Rishiraj was really helpful and guided me through all the steps.

Gipron Poles
Time spent using app: About 1 month
February 20, 2022

Great customer service, they could easily solve my problem online in a few minutes. Their chat system is great and quick response.

Spice In Kitchen
Time spent using app: 8 months
October 27, 2021

While not the easiest app to understand the customer service is unlike anything else. They go above and beyond and take the time to walk you through each step. They make sure you feel comfortable navigating their app and offer screenshots and other tools to help as you need.

United States
Time spent using app: 7 months