Overall rating
4
Counts per rating level
  • 71% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy integration with Shopify and swift ad campaign launch capabilities. They value its comprehensive dashboard, retargeting feature, and automatic visitor segmentation. Many report increased traffic, conversions, and a good return on ad spend. The customer service is praised for its responsiveness and proactive approach, often setting up campaign review meetings. The app is recommended for businesses of all sizes due to its robust targeting capabilities.

August 6, 2021

Would highly recommend Adroll!. Very pleased with the customer support and the quality of their services. Probably one of the best platforms to use if you want to advertise your products and website, as to mention again; very helpful customer support via live chat.

HollisWilliams
United Kingdom
29 days using the app
March 18, 2021

A really useful application. I make a lot of money from the service it offers. The supporters are also very enthusiastic. Fighting

Mirosus
Vietnam
29 days using the app
October 20, 2015

Really swift to use - 5 stars for simplicity. Will feed back more on the advertising effectiveness.

Moonbox
United Kingdom
28 days using the app
January 25, 2023

great service and great customer support aswell as an optimized look feel and gestures i love using adroll as my main ad provider

Simple Wellness
United States
27 days using the app
May 1, 2017

Great for remarketing! Easy interface, too.

Standdesk Two
United States
27 days using the app
February 4, 2023

Excellent customer service, thank you! I am new so still learning during the free trial, and there are a few restrictions due to Meta issues, and geographical issues such as features only limited to Canada and the US, but so far so good!

PEACOCK BAZAAR
United Kingdom
26 days using the app
January 6, 2023

Great assistance, fast reply by customer help. Fast and knowledgeble answers. Didn't used for so long to review my best :)

Earthgoodslife.com
Lithuania
26 days using the app
March 23, 2023

excellent customer service and always available! special thanks to Tatiana, were were chatting for over 3 hours even past her work hours and she answered all my questions plus more! she was super patient and knowledgeable about the product and gave great recommendations on how to use the app features. it's such a comfort, since the platform itself can feel complicated and daunting for a first timer.

i am still in the process of making my campaigns and ads now, and can't say anything about the effectiveness of the app. But I will update my review once I get my ads running

Malaya
Philippines
25 days using the app
September 9, 2015

Adroll has been pretty helpful. Just make sure you're targeting the right segments to get a positive ROI.

Living Essentials
Canada
23 days using the app
November 19, 2020

I do like the respond of the staff I chat with today. She is excellent in communication and hopes the other staff follow her footage.

PrettyLadies
United Kingdom
21 days using the app