Overall rating
4
Counts per rating level
  • 71% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy integration with Shopify and swift ad campaign launch capabilities. They value its comprehensive dashboard, retargeting feature, and automatic visitor segmentation. Many report increased traffic, conversions, and a good return on ad spend. The customer service is praised for its responsiveness and proactive approach, often setting up campaign review meetings. The app is recommended for businesses of all sizes due to its robust targeting capabilities.

October 31, 2017

It's a little confusing at times, but the customer service is excellent! And I'm quite happy with my ROI.

Nici6796
United States
Over 3 years using the app
September 13, 2016

https://luca-chiara.myshopify.com absolutely love this app... So easy to use. Their team is so great at helping you create amazing ads, takes mins to post them and the results solid. All around very very pleased!

Luca Chiara
United States
Over 3 years using the app
October 29, 2020

The adroll app has been a very easy integration for us. We have been with adroll for a few years now, and have had some amazing results. I Highly recommend this app and their services.

Total Ink Solutions
United States
Over 3 years using the app
March 23, 2023

I cannot recommend AdRoll enough for www.RusticFurnitureOutlet.ca. This platform has been great in helping me to achieve my marketing goals. AdRoll provides a suite of powerful tools that enable me to create and run effective campaigns across multiple channels, including display, social media, and email.

One of the things that I love about AdRoll is its ease of use. Even if you're new to digital advertising, the platform is intuitive and straightforward, making it easy to create and launch campaigns quickly. Additionally, AdRoll offers robust targeting capabilities, allowing me to reach the right audience with the right message at the right time.

But what really sets AdRoll apart, in my opinion, is its exceptional customer support. Whenever I've had a question or issue, AdRoll's support team has been there to help me every step of the way. They are knowledgeable, and responsive, and truly go above and beyond to ensure their clients are successful.

Rustic Furniture Outlet
Canada
Over 3 years using the app
May 26, 2021

App is very easy to integrate with Shopify, ad platform/interface is easy to navigate and customer service is always very helpful. Our Account Manager, Carson, is always proactively reaching out to share new growth tactics to encourage performance improvements and never shoes away from lending a helping hand when our team's capacity is limited.

ISOtunes.com
United States
Over 3 years using the app
March 27, 2023

quick response from the team, good results from the platform. just signed for the advanced package so the expectations are high.

Capucinne
Slovenia
Over 3 years using the app
August 26, 2021

Great service everytime I need help. Their chat support is fast and solves problems on the stop. Adroll is great.

Hara The Label
Australia
Over 3 years using the app
November 6, 2017

Love ad roll, RETARGET, RETARGET, RETARGET, and RETARGET! Ad roll is the best retarget software!

Suprememeshop
United States
Over 3 years using the app
March 5, 2021

We have had two amazing Account Managers, Randi & Wes, who have helped us with strategies, goals we want to accomplish, and support. The platform has been very easy to use with the help of our Account Managers. The shortage of our company staff to use all the tools of the platform would be the only negative. We are getting new leads, that we are wanting to accomplish, and our average order value has gone up.

StinkBOSS
United States
Over 3 years using the app
August 27, 2020

The AdRoll app has increased our ROI dramatically. Their retargeting capabilities have re-engaged our audience that we believed to be lost. Our account manager, Carson Ward always takes the time to hop on a call and suggest new ways we can improve our marketing efforts. Would absolutely recommend AdRoll.

Gainz Box
United States
Over 3 years using the app