Reviews (495)

Overall rating
4
Counts per rating level
  • 71% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify integration, simplifying ad campaign management across display, social media, and email. They commend the user-friendly interface and robust targeting options. The customer service is noted for its responsiveness and expertise, with additional support from account management and educational resources. Reviews highlight successful retargeting campaigns that have notably increased site traffic, conversions, and sales.

Edited January 26, 2022

It got installed automatically in my store, I want to try it how it works. I will come back after one month for next review

Skmeico
India
About 2 hours using the app
AdRoll replied January 21, 2022

Hello there,

This is Ewa from AdRoll's Customer Support Team.

I'm sorry to hear that you were not aware of the App being installed under your store. We have taken the time to investigate it and noticed that an account with AdRoll was created a few hours ago, the tracking code, SmartPixel has been placed by completing the Shopify integration from your side. I have just emailed you with more details on how to remove the integration, if needed.

Do you mind checking the email address associated with your AdRoll account? We'd love to understand the improvements needed to earn your recommendation and offer my help with any problems you’re having.

Thank you!

Ewa

May 12, 2023

Okay today is my first day. This is just the install and pixel. Gauri, was very nice and stayed patient with me. i will write after running my first native ad to build brand awareness. Thank you!

Plusletics™ Apparel Brought To You By Fitness Chick Enterprises, Inc.
United States
About 1 hour using the app
August 26, 2021

Easy to connect , fast integration, great online chat to assist with any issues that might arise. Highly recommended

Poshey
United States
About 1 hour using the app
May 15, 2023

The support was fast and friendly! They helped me with the integration. Looking forward to see the results of the app.

HearMore4Less
Cyprus
38 minutes using the app
December 28, 2021

Easy to use and easy to install. I would definitely recommend it to anyone using AdRoll on Shopify.

4 Gauge
United States
6 minutes using the app
June 26, 2012

Easy to install, intuitive interface, great support with actual human beings who will talk with you over the phone if you need assistance. Great app :)

NewVoBeauty.com
May 20, 2013

One of the best apps on here. I haven't use the re targeting I am getting a months worth of data before starting the adverts but everything was easy to install.

The Camping Outlet
United Kingdom
June 14, 2013

easy, and simply adds a script to our site. :)

Sodacase.com
United States
June 17, 2013

Adroll is great and accounts for a lot of the extra business we receive from return customers. This app is extremely easy to install and the adroll website is even more user friendly. You can build your own ads, monitor statistics and more. We highly recommend it.

ReSlat.com
United States
August 31, 2013

Simple to use, found it useful for a new site, already starting to get asked how much Im spending on advertising, when i n reality it's $0.
5 Stars

KenkoTea
Australia