AdRoll Marketing & Advertising

AdRoll Marketing & Advertising

Tarification
Installation gratuite
Caractéristiques
Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis
Fonctionne avec les thèmes les plus récents
Note
4,1 (498)
Développeur
AdRoll

Lancez des campagnes de reciblage sur des annonces display, des annonces sociales et des emails — depuis un seul endroit.

La majorité des acheteurs ne font pas d'achat lors de leur première visite sur votre boutique. Les annonces de reciblage AdRoll trouvent ces acheteurs et les ramènent pour acheter encore et encore. En utilisant une décennie de données et l'apprentissage automatique, nous reciblons vos futurs et actuels clients sur leurs sites web, applications mobiles et plateformes sociales préférés — personnalisant votre message avec des images dynamiques des produits avec lesquels ils ont déjà interagi. Installez l'application AdRoll pour créer votre première campagne en quelques minutes.

La majorité des acheteurs ne font pas d'achat lors de leur première visite sur votre boutique. Les annonces de reciblage AdRoll trouvent ces acheteurs et les ramènent pour acheter encore et encore. En utilisant une décennie de données et l'apprentissage automatique, nous reciblons vos futurs et actuels clients sur leurs sites web, applications mobiles et plateformes sociales préférés — personnalisant votre message avec des images dynamiques des produits avec lesquels ils ont déjà interagi. Installez l'application AdRoll pour créer votre première campagne en quelques minutes. plus
  • Annonces Display : Utilisez des annonces dynamiques présentant vos produits sur des millions de sites web
  • Intégrations d'annonces sociales : Gérez des campagnes publicitaires sociales sur TikTok, Meta et Pinterest
  • Automatisations : Lancez des campagnes de reciblage pré-optimisées sur des annonces et des emails
  • Rapports et analyses : Centralisez les métriques de performance en un seul endroit
  • Inscrivez-vous avant le 31 décembre 2024 et recevez 250 $ de crédits publicitaires !

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Caractéristiques
Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis
Fonctionne avec les thèmes les plus récents

Langues

anglais

Cette application n’est pas traduite en français

Fonctionne avec

Processus de paiement, Facebook Custom Audiences, Google AdWords, Instagram, Yotpo, TikTok, Klaviyo

Tarification

Les frais externes peuvent être facturés par AdRoll séparément de votre facture Shopify. En savoir plus

Ads

Installation gratuite

Bonus d'inscription de décembre : Recevez 250 $ de crédits publicitaires ! Budget minimum de 5 $/jour requis pour les campagnes publicitaires.

  • Accès aux annonces Display, Native et Vidéo
  • Rapports et insights
  • Segmentation d'audience
  • Programme de récompenses AdRoll (Gagnez des crédits publicitaires mensuels gratuits)

Marketing et Ads+ 1

$40 / mois

ou $432/an et économisez 10 %

Frais mensuels de 40 $ pour les boutiques avec 1 à 1000 visiteurs mensuels. Budget minimum supplémentaire de 5 $/jour requis pour les campagnes publicitaires.

  • Toutes les fonctionnalités gratuites plus :
  • Automatisations/Recettes marketing
  • Intégrations d'annonces sociales (TikTok, Meta, Pinterest)
  • Envois d'emails illimités

Marketing et Ads+ 2

$80 / mois

ou $864/an et économisez 10 %

Frais mensuels de 80 $ pour les boutiques avec 1001 à 5000 visiteurs mensuels. Budget minimum supplémentaire de 5 $/jour requis pour les campagnes publicitaires.

  • Toutes les fonctionnalités gratuites plus :
  • Automatisations/Recettes marketing
  • Intégrations d'annonces sociales (TikTok, Meta, Pinterest)
  • Envois d'emails illimités

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Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification

Avis (498)

Note globale
4,1
Nombre d’avis par note
  • 71 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 18 % des avis sont des avis à 1 étoiles
9 novembre 2024

My experience has been awesome with AdRoll. I had an issue that needed to be fixed and was taken care of by an assistant by the name of Meghana Nakirikanti in which she did an absolute awesome job in helping me out on which I was having trouble with. And again thank you guys so much for the awesome help.

Pawsome pets
États-Unis
6 jours d’utilisation de l’application
23 octobre 2024

"I deactivated this app, yet I keep receiving notifications from my bank every day, saying they want me to pay — one day 20€, another day 60€, and another day 100€. Now, when I finally had money in my account, they just took 64€, and then another time 103€, without any explanation for what and why, especially since I deactivated the app and don’t use it at all."

iellele
Italie
Environ un mois d’utilisation de l’application
AdRoll a répondu 24 octobre 2024

Hi there,

I am Rohini from AdRoll's Customer Support Team.

Firstly, thank you so much for taking the time to share your feedback. I truly appreciate it, and I’m really sorry to hear that your recent experience didn’t meet expectations.

We greatly value your input and are genuinely sorry to hear about your dissatisfaction. After reviewing your profile, I noticed the email notifications was about failed transactions, and I can see you’ve already uninstalled the AdRoll app but still received charges. We understand how concerning that is.

Also, our team member is in touch with our engineering team regarding this. I’d like to personally follow up on your case and ensure we get this sorted for you as soon as possible.

We understand how important it is to have a seamless and positive experience with our services, and we deeply regret any inconvenience you may have encountered.

I’ve sent you an email please take a look when you have a moment. I look forward to helping resolve this and restoring your confidence in us. I hope for the opportunity to regain your trust and demonstrate the quality of service that we are known for.

Thanks,
Rohini

31 août 2024

My Experience with AdRoll as a Small Store Owner

As a small store owner, I'm always on the lookout for effective ways to increase traffic and sales. I decided to give AdRoll a try, hoping it would help boost my online presence. Here’s my honest experience:

Pros:
Great Customer Service: AdRoll's customer service team was responsive and helpful whenever I had questions. They made sure to address my concerns promptly.

Cons:

Complex Platform: Setting up a campaign on AdRoll was much more complicated than I anticipated. The interface is not user-friendly, making it difficult to navigate and understand.

Tedious Upload Process: The image upload process was time-consuming. I had to upload each size of every picture individually, which took a lot of time and effort.

Approval Issues: After all the work of uploading, only two images were approved. The rest were rejected without clear explanations, leading to frustration.

Limited Impact: I ran ads for a week with the few approved images, but unfortunately, I didn’t see any noticeable results. The return on investment was disappointing.

Difficult Cancellation Process: Canceling the account was a hassle. AdRoll doesn’t easily remove your credit card information, and even after canceling, there’s a risk of being charged. I strongly recommend ensuring that your account is fully removed and monitoring your bank account closely after canceling.

Conclusion:

In the end, I uninstalled AdRoll because it didn’t work for me. While it might be effective for others, in my opinion, it was a waste of time and resources. Small store owners should be aware of the challenges, particularly with image approvals and the cancellation process. This was my personal experience, and I hope it helps others make an informed decision.

SOMM DIGI
États-Unis
26 jours d’utilisation de l’application
AdRoll a répondu 2 septembre 2024

Hi there,

I am Rohini from the AdRoll Customer Support team.

Firstly, I’d like to thank you for bringing this to our attention. I’m genuinely sorry that your experience wasn’t satisfactory, and I regret any inconvenience you’ve faced.

After reviewing your account, I understand your concerns regarding the approval of ads. Due to policy restrictions, there were some ads we couldn't approve. I understand we could have communicated this better and made the process smoother for you. While our platform is designed to be user-friendly, I understand it might feel complex initially because of the extensive features we offer.

However, to assist with it, we've included navigational steps in our help articles, and our Customer Support team is always available via live chat or email. We can also provide screenshots to make it easier. The process of uploading ads should be quick if the ad images meet all the requirements.

Regarding account cancellation, this is handled on the backend to ensure no active campaigns are running, which could prevent unwanted charges. Thus, we encourage reaching out to our support team to facilitate this process and avoid any complications.

We hope this clarifies the situation and I’d also like to follow up with you personally to make this right for you. I have sent you an email, so please reply at your convenience, and I will be happy to assist you further.

I’m dedicated to regaining your trust and proving the value of our service. Your satisfaction is our priority, and we’re fully committed to resolving any issues.

Thanks,
Rohini

6 août 2024

Very helpful customer service, I didn't understand what I was doing but got all the help I needed

Willows Whiskers Pet Store
Royaume-Uni
2 mois d’utilisation de l’application
19 juillet 2024

I am extremely disappointed with my experience using AdRoll for marketing and advertising. The app is incredibly confusing, and I believe it’s designed that way on purpose. Setting up my campaigns was a frustrating ordeal, but I managed to create two campaigns, hoping for a positive outcome. However, in just three days, with a click rate set at $0.10, I was billed nearly $500.

What did I get in return? Absolutely nothing. My return on investment was a staggering $0. This is incredibly disheartening, especially since the product I was advertising typically performs exceptionally well. When I use other advertising platforms, I consistently achieve a 6x return on my investment. This stark contrast makes AdRoll’s performance even more disappointing.

Not only did I waste a significant amount of money, but I also wasted my time. The lack of results and the confusing nature of the app make it clear that AdRoll is not a reliable platform for effective advertising. I would strongly advise others to steer clear of this app. Based on my experience, I cannot recommend AdRoll to anyone looking for a worthwhile advertising solution.

Grow Vitamin
États-Unis
12 mois d’utilisation de l’application
AdRoll a répondu 22 juillet 2024

Hi there, thank you for your feedback.
I’m Tatiana from the AdRoll Customer Support team.

First, I would like to thank you for your honest feedback regarding our platform's UI. AdRoll values transparency and appreciates your input. I’m truly sorry to hear about your disappointing experience. We aim to make our interface user-friendly, and I apologize if it felt confusing. Our platform might initially seem complex due to the wide spectrum of services we offer. However, we’re always here to provide step-by-step guidance through screenshots or personalized video recordings to help you navigate the setup process smoothly.

Regarding your campaigns, I understand your frustration with the ROI and billing. Our Brand Awareness campaigns are designed to attract new visitors, but for better sales results, we recommend Retargeting campaigns. I’d love to assist you in optimizing your campaigns to improve performance and meet your expectations.

Once again, we value your input and are committed to improving our services. Please let us know how we can turn your experience around. Feel free to reply to the email I've sent to you with any questions.

Thank you, and I hope to hear from you soon.

Warmest regards,
Tatiana

Assistance

Assistance relative à l’application fournie par AdRoll Marketing & Advertising.

Développeur

AdRoll

2300 Harrison Street, San Francisco, CA, 94110, US

Lancement

19 août 2015

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