Facebook Ads, Google Ads & AI

Ruinous results, broken discount promises, and awful customer support!
I am extremely disappointed and frustrated with AdScale. I decided to try their platform during the 14-day free trial period. During this time, support offered me a 50% discount on my first month to keep using the app. I accepted the offer immediately while still within my trial window.

To my shock, they ended up charging me the full, exorbitant price of $169.00 USD! When I questioned customer service about this, a representative named Katlyn gave me a ridiculous excuse, claiming the discount would only apply to the following month because of some technical link delay on their end. This is completely unacceptable and deceptive billing behavior. They didn't even bother to offer a prorated charge for the short duration I actually used the platform before uninstalling.

Beyond the terrible billing experience, the app's performance was financially ruinous for my e-commerce store. I spent a significant amount of money on their automated Google Ads campaigns with virtually zero return. On one Performance Max campaign, the cost per conversion reached a shocking R$ 255.00 for a single purchase, and another stayed at an unsustainable R$ 89.46 per conversion. Their 'AI' does not optimize anything; it just drains your budget.

To top it all off, customer support takes days to respond to urgent issues, making you lose precious time and money. The monthly subscription fee is incredibly exaggerated for the lack of results they deliver.

Avoid this app if you care about your margins and expect honest billing practice. I am demanding a full refund.

Facebook and Google have both advised to stop using. Adscale is ruining our reach and sales. The system is very buggy and has a lot of issues now. Not sure what they have done, but after using them for over a year it is terrible now!!

AdScale has been a great addition to our Shopify store. The AI-powered campaign automation etc makes it much easier to manage ad's and our manager Kesniya is flawless. She does an amazing job for us! The setup was straightforward, and the support team has been responsive whenever we needed help. Overall, it's a very reliable tool to up your sales!

We've had a fantastic experience using AdScale with our Shopify store. The platform has helped simplify and improve our advertising efforts, making it much easier to manage and optimize campaigns.

A special mention goes to Nicole, who has been absolutely great throughout the process. She was incredibly helpful, knowledgeable, and always available to answer questions and provide guidance when needed. Her support made onboarding and getting the most out of the platform seamless.

Highly recommend AdScale to any Shopify store looking to improve their marketing performance and work with a supportive team behind the product.

Adscale has completely transformed how we run our Meta and Google ads. The integration was seamless, the dashboard is incredibly user-friendly, and our revenue has seen a noticeable boost since we started using it. Support has also been fantastic and extremely knowledgeable. They have been a a huge help and extremely proactive when it comes to new ads trends.

I'm working with Anna at the moment and absolutely love the ad copy and graphics that she is doing on our account. We have seen a definite uptick in sales now that we are properly on AdScale for our meta ads.

We’ve been using AdScale for nearly two years, currently for our Meta ads, and the results have been excellent. Our ROAS has improved significantly, moving from an average of around 300%–350% to 400%–450%.

What I appreciate most about AdScale is not only their strong AI and technology platform, but also the ongoing strategic thinking behind the account. The team is always hands-on, proactive, and willing to test new strategies and campaigns to keep improving performance.

We’ve also had a few technical issues along the way, and their technical team was fully on top of them and worked quickly to get everything resolved.

If you’re looking for profitable growth, strong support, and peace of mind, AdScale is a great long-term partner. Highly recommended.

What I like about AdScale is that it doesn’t just automate ads - it actually gives useful insights you can act on. The platform connects data from Shopify, the website, and advertising channels together, so it’s much easier to understand customer behavior and see what’s driving results. The AI recommendations feel practical, not generic, and they’ve helped us make better marketing decisions without spending hours digging through reports.

Thank you Adscale! We've been able to extend our buying season, acquire new customers, and create ad carousels that actually convert for us. Our account manager Bryan Crabill has been nothing short of fantastic! We trust his judgement about the market and the platform. Bryan has been attentive to our portfolio, offering insider insight, bumping up or scaling back budget as needed, and has incorporated our feedback week over week. Foxy will be recommending Adscale - and Bryan! - to anyone who might benefit from their services.

I've been advertising on the Meta and Google for a few years and have always struggled to understand and have a clear analysis on the data. Came across AdScale and download the free trial.. Its dashboard was so clear and easy to understand what was happening with my ads, Nicole has been amazing and helping me get the best out of the platform. looking forward to scaling up!