Facebook Ads, Google Ads & AI , 372 reseñas
I used this app for a little less than 1 month Paid the subscription of $29 and ran Facebook ads at $10 a day. I got 138 store visits at a cost of $166.20 at the time of writing this review. Thats a total of $195.20 spent and got NO sales. I personally have much better luck placing my own ads on Facebook for example I had my own personal ad running which got me 4 sales and only cost $25. I also had a lot of technical issues when setting things up but the guys there helped me sort it out. Just writing this review to let you guys know my experience with the app maybe your luck would be different from mine.
I am sure this is a great app, however... within 2 days of having the app my facebook ad account was disabled for 'unusual activity' on my account. I'm sure there are better apps, as I have used similar ones in the past and have never had this issue.
No idea how this app works, I've had the app for a week and I can't see my stats. Frustrating, Any help would be great.
Signed up and nothing has happened for a week. Ever since I added the app, their pixel screwed up my existing FB campaigns.
We sincerely apologize if you had a bad experience with our app.
We'll be happy to schedule a call with you and help with solving any issue relevant to your account or Facebook campaigns.
Our top priority is our customer's satisfaction and we would like to work with you together to build and optimize your advertising.
Ich kann die Software überhaupt nicht Empfehlen. Derzeit fühle ich mich wie einem Teilnehmer eines Beta Programmes.
* Sync Probleme. In den Channels die die Software verwaltet sehe ich nur Fehlermeldungen. Ich muss dann wieder auf Sync drücken damit der Fehler behoben wird. Auch Fehlermeldung bezüglich der Reichweite usw.
* Bis dato keine Conversations aus der App.
Der Support ist in der tat bemüht.
* Nach einem Meeting kam wurde dann behauptet das dass Budget zu klein war und die Zeit zu kurz.
Fazit: Ich habe die Kampagne jetzt selber bei Google aufgesetzt und erziele jetzt schon bessere Ergebnisse als mit dieser Software. Davor hatte ich nicht mal eine Conversation bei sehr hohen ausgaben. Auch das Anlegen der Campagne ist scheinbar auch nicht so toll. Rat vom Profi war eine andere Form zu wählen. Dann kann man es selber machen.
Auch kam kein dem Gespräch raus was die Software eigentlich macht. Das einzige was die App kann ist Budget von A nach B Transferieren. Ab das einem 120 Euro im Monat wert ist mag ich zu bezweifeln. Mal davon abgesehen von den ganzen anderen Problemen.
Letzte Nacht bekam ich eine neue Meldung von Facebook wegen einer neuen Kampagne, Die App hatte ich war deinstalliert. Hat allerdings scheinbar trotzdem noch Anzeigen hoch geladen. Die Anzeige stammt definitiv nicht von mir und hat nun sehr viel kosten verursacht.
You have been running for a short period of 5 days - during which Facebook received traffic and clicks - Pmax campaign has just begun to show traffic and wasn't given enough time to show results. We discussed on a call and we explained new campaigns might take some time to show results due to a learning phase common for new campaigns. To show good results we need to generate a decent amount of traffic to the site - so budget and time running the campaigns is a major factor of showing results.
We are confident that with a little more time running the campaigns you will see the results you expect
Tried the app for a month. The AI did not seem to do anything but raise the CPC way higher than it was when I run manual ads.
I got worse results with the app compared to manual ads. Also less exposure for the same money. The interface also is terribly slow and there are some issues with the interface itself. For example you can choose up to 5 videos when making facebook and instagram ads, but adscale only create ads with one of the selected videos. I asked the customer service about this and their answer is that adscale only suports one video per ad set. Then why do they allow you to select five different ones? I tried this app since I was tired of babysitting the ads manager but it was not a solution that worked for me. If you have some knowledge about runing ads you should stay clear of this app.
Horrible expereince with them! They take over all your advertising medium and make it next to impossibe to reclaim access to them. It's been over a month since i've been trying to regain access to my advertising platform from AdScale. I've reached out and was told they couldn't simply disconnect. I went into their settings and unchecked them from my google console, as soon as I hit save, it rechecks it and they still has control of it. I am unable to disconnect my FB from their setting. I am now in the process of deactivating my facebook ads account in it's entirety in order to remove adscale. Sam goes for my instagram. This is a nightmare and purposely done like this to continue to bilk unsuspecting customers. Their ads weren't the best, my ad spend increased but the sales did not, I ended spending more money on ads and when I did make 1 or 2 sales the profits from that went to Adscale for the most part.
I sincerely apologize for your experience.
As mentioned, AdScale doesn't take over any of your existing advertising account. It actually create new and separate ad accounts in order to avoid such situations.
As for the Merchant Center claim, I do see you requested to reclaim your URL to run your own Google Shopping campaigns and we provided you with instructions on how to do so.
Unfortunately, we cannot transfer the claim to you from our side, it needs to be done by you, the instructions provided tells you how to do it. It's very simple.
I again apologize, and I would be happy to give you a call and help solve all the issues you had in person.
The Most Horrible Experience, What a huge scam, over two months and bad RIO (return on investment is so bad), It's waste of money and time. I don't even think their AI machine works, it's a bunch of lie.
I would kept using them even if I broke even on advertising budget, But nope.
Be aware that the AdScale application will claim your Google Merchant Center URL as the Owner. If you have manual ads running already in google, this particular process will cause Google to disable your product feed and thus any ads using your product feed will not perform. This happened to us and we lost 2 full days of revenue. We really had high hopes for the AdScale app since we are at the point where we are growing and need a better way to manage our ads. We hope the AdScale development team considers a different process for how they manage uploading product feed data. They should instead, ask for admin access in order to prevent such issues. This app may indeed work for others, but for us, we did not find any value. The support replies were short and sort of argumentative. MY feedback is that the AdScale R&D team take customer feedback and use it to make improvements.
During the onboarding process it is clearly stated that in order to run Google Shopping a web site claim is needed. You have approved this and this is what happened.
We do offer to connect an existing Merchant account to your Google Shopping and we reached out to you in order to do so.
We have no intention to claim your website during the process - this is the way Google Shopping works.
Please reach out to us in order to get you connected without a claim if you prefer.
Appalling experience. Account suspended, didn't get started until trial almost over. Once it was on delivered only 1 sale (compared to my 10+/day). Now my campaigns are deleted, all work gone & they're accusing me of uninstalling when I never did. They're unprofessional amateurs. Ontop of all this only had 2 days left of trial (so I barely got to actually trial it!) and they refused to reset my trial back to 14 days. Ridiculous steer clear of this company!
Hi, accounts occasionally get suspended by Google - this is Google's policy and nothing to do with Adscale. We notified you once this happened and offered to connect your Google account instead - which you refused.
We are reaching out to help get things worked out and get you running again ASAP.