Reseñas (487)

Calificación general
4,6
Recuentos por nivel de calificación
  • El 85% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 8% de las calificaciones son de 1 estrellas
Fecha de modificación: 14 de julio de 2020

Thats was my fault probly they doing good

will write if ı can succed with adscale
....

HandsomeClock
Estados Unidos
2 días usando la aplicación
12 de febrero de 2019

Just installed the app. It will be exciting to see what the results are. It seems good so far.........

HerBikinis
Noruega
2 días usando la aplicación
10 de febrero de 2019

I just registered. No experience yet. I will wait for the ads it produces and comment then. So far it looks like this is what I need to promote my online store.

imartboutique
Canadá
Alrededor de 2 meses usando la aplicación
8 de septiembre de 2020

Terrible experience. Product did not work for me. Google campaign took around 3-4 days to become active. Facebook never became active due to "payment issue" even though I have been running Facebook ads on my own and am currently doing so.

Turned off all campaigns before free trial was up. Was charged $190 anyways, asked for refund since they did not provide anything for me, and was denied. Avoid!

Gabe's Collectibles
Estados Unidos
Alrededor de 1 mes usando la aplicación
15 de febrero de 2020

I used this add to help my shopify store and used 14 days trial but after adscale charged me without my activation any plans and not refund my money...
I don't suggest anyone to use this app

Odedra
Australia
Alrededor de 1 mes usando la aplicación
AdScale respondió 18 de febrero de 2020

As mentioned to you in our communication, you installed and used the app beyond the 14-day free trial and therefore couldn't be refunded. Your account was active and you received orders coming from the app before uninstalling it.

Fecha de modificación: 9 de septiembre de 2019

I am on the last day of the free trial. I wanted to wait to write a review after I had used it and not as soon as I downloaded it. I would give this app high marks and it seems to do what they say it will do. Nice that it takes over all Google marketing. I only have to up load a product to my store and they do the rest. They stay within the budget I have set with them. Some may not like the fact they share a little of your income on each sale but to me that gives them more incentive to make it work. I will hang in there and hopefully this will be a good experience.

NikkiBrands
Estados Unidos
Alrededor de 1 mes usando la aplicación
22 de noviembre de 2021

Tried the app for a month. The AI did not seem to do anything but raise the CPC way higher than it was when I run manual ads.
I got worse results with the app compared to manual ads. Also less exposure for the same money. The interface also is terribly slow and there are some issues with the interface itself. For example you can choose up to 5 videos when making facebook and instagram ads, but adscale only create ads with one of the selected videos. I asked the customer service about this and their answer is that adscale only suports one video per ad set. Then why do they allow you to select five different ones? I tried this app since I was tired of babysitting the ads manager but it was not a solution that worked for me. If you have some knowledge about runing ads you should stay clear of this app.

Näckrosgården
Finlandia
29 días usando la aplicación
28 de marzo de 2019

This app is completely misleading and not worth the amount of access/data you have to provide to them.

We received an unexpected bill for over $1000, despite having a daily budget of $5 per day (or $150 p/month). There is no where on their website that tells you they charge commission.

They clearly state "You'll only pay for sales generated by AdScale" and look at their response to one of their FAQs: "Q: Do you charge me for the advertising costs? - No, the advertising costs are billed directly by Google & Facebook. We only charge you for app fees." (Fees which equal almost $1000!)

We have now cancelled Adscale and are doing just fine without them. You do not need to trust your advertising to a third party that rips you off. To top it all, the sales rep contacted us the next day only to ARGUE with us about how great they are and we couldn't possibly get the same results without them.
Well, Adscale, we are. Don't be fooled! Use Facebook, Google and Instagram adverts yourself!

William Hunt Savile Row
Reino Unido
29 días usando la aplicación
AdScale respondió 31 de marzo de 2019

It's also important to mention that the app fees billed to you were after our app has generated your store $18,561 in sales during your first 30 days, and your overall spend was $1,248 (including the actual app fees).

Our pricing can be found at:
Our website: https://ecom.adscale.com/pricing

Our help center: http://help.adscale.com/adscale-for-ecommerce/how-it-works/how-does-adscale-pricing-work

During the Registration process.

And also on this actual Shopify app page.

It's very unfortunate that you chose to uninstall the app and not continue your campaigns.
We wish you all the best.

Fecha de modificación: 24 de abril de 2020

It works. Easy to use. Sometimes the customer service takes too much time to answer, but they are competent and they help every time.

Do Easy
Suecia
Alrededor de 1 mes usando la aplicación
19 de noviembre de 2020

They will charge you for the 100.00 total even when you cancel your trial, I am literally emailing back and forth for over a week and a half now and shopify support is also involved (to get shopify support to step in is HUGE as they opt to let it stay between the app and the user, they had to cc all my emails to get a response for me). As a small business here to use ads to make sales, this is just incredibly bad. a real eye opener. Not in a good way. The FB and google ads never synced and there is a still an error message anytime I go to check, the ads are not better than what one can do manually and honestly, I am happy this happened now before my brand became huge- there is a small disclaimer that some business can be charged up to 4,999.00 for the ads. So if you download and use this app, you can count on paying no matter what. JUST DO NOT BOTHER. I have an extra 100 to my bill this month- hopefully my black friday sale will make up for it, but this was a waste. MY ROI was not delivered and they're still emailing me like I'm an idiot when I took screenshots asking to cancel multiple times after 2/3 of their services were down. I have never left a review for an app, much less a negative one, but I hope I can save someone money and to avoid the complete nightmare Adscale has been for me and my business. -Shari Urumi Beauty

Urumi Beauty
Estados Unidos
27 días usando la aplicación
AdScale respondió 23 de noviembre de 2020

We at AdScale believe in transparent service and pricing. All pricing is clear on our website https://www.adscale.com/pricing-new/ and charges are taken by Shopify after the 14 day free trial ends. You uninstalled after the free trial ended.

This is easily rectified, we have left you messages to get this resolved. Please call us back at your earliest convenience.