レビュー (495)

総合評価
4.6
評価レベルごとの件数
  • 評価の85%は5つ星です
  • 評価の4%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の8%は1つ星です
2019年4月18日

Suport delay to answer.They try to get money from my bank account without infom me before and with unknow amount.I need to know what amount need to withraw and i want to have control on my bank account.Later they toll me that i can st my daily budget but the budget button on this app is with black color and not work.Disapointed.

Fashion Jewellery Shop
ギリシャ
アプリの使用期間:5日
AdScaleが返信しました 2019年4月18日

We sincerely apologize for the experience you had.

Our app doesn't take any charges without informing you first. You have full control over your budget and you set your daily budget limit during the installation of the app.

You can adjust your budget or pause your advertising campaigns via the 'Budget' page. The reason that the 'Budget' was not available to you yet is because you only installed yesterday and your advertising campaigns are not active yet.

We'll be happy to assist you if you need anything else.

2019年8月3日

Stay out as far as you can, do not install this app.
I've been quite happy finding this app, however my happiness ended very quickly. Basically no support - i've sent 3 reports to support within the last 7 days, I've recieved 1 reply with template pasted that did not even depict my issue. My technical issue has not been resolved (after activating trial period pop-up with trial period offer started to show up on every page completely paralizyng its functionality). The worst however was their eagerness in spending my money - I've managed to partially create a campaign (could not finish due to tech issue) and AdScale started running my partially created campaign. The problem was that I did not pick target location - they run my Poland-targeted product ads all over the world.
Terrible service, app itself has its potential but with such "automated" approach or just plain laziness of your support I DO NOT RECOMMEND THIS SERVICE TO ANYONE.

Sabor Gourmet - smak tradycji i natury
ポーランド
アプリの使用期間:4日
AdScaleが返信しました 2019年8月4日

We sincerely apologize for the experience you had with the app.

However, we would like to clarify a few matters that you mentioned in the review and apparently are misunderstood.

1. You chose the target location for your ads during the installation process of the app. Your ads were targeted solely to Poland.

2. Your ads on AdScale spent less than $2 from the time you installed until you removed the app.

3. We see your first support inquiry that was sent during the office working days received a response within less than 12 hours (Inquiry: Jul 31 - 11:34PM, Response: Aug 1, 10:00 AM)

Please note that like many other apps and services our support is not responsive during the weekend.

Nevertheless, we would be happy to contact and assist you with any technical or on-boarding matters regarding the app.

編集日:2020年8月30日

Verry bed experience, till add campighn is setting, just Google search take all budget, even that all others were in revew. CPC was 1.75$, which is insane

IArt-For you
アメリカ合衆国
アプリの使用期間:2日
AdScaleが返信しました 2020年8月30日

Dear Marlena, you just connected 2 days ago. Your store has 0 past orders, it takes time to bring customers to new stores. Furthermore, you have a budget of $5 per day and you are targeting 5 countries. Please answer our email and we will help you to set up the system correctly.

2020年3月17日

doesnt worked well. customer ervice doesnt reply after 5h ( suppose to be 10 min....) no coupon as advertised well bye bye

Le Coin Intelligent
ベルギー
アプリの使用期間:1日
AdScaleが返信しました 2020年3月17日

I sincerely apologize for the inconvenience. If you experienced difficulties setting up the app we will be happy to assist you. Please note that the $75 Google Ads Coupon is credited to your account once you complete the AdScale installation.

2020年5月28日

Why would they try to charge me even if its 14 Days for free ?
What kind of scam is this please ?
Thiefs!

VJawLift
インド
アプリの使用期間:約13時間
AdScaleが返信しました 2020年5月28日

Hi,
No one charged you. We don't make the charging; it is done automatically by Shopify after 14 days. You installed our App and asked to advertise on Google. Google rejected your credit card. The notification you got from Google is about the credit card you entered - which isn't accepted. I'd appreciate it if you'd be so kind as to remove this negative review that harms us for no reason.

編集日:2019年4月10日

So now after I deinstalled the app I have to realize that all access to by Facebook Business Manager has been "stolen". I already reached out to Facebook, hopefully they can reverse this. I can NOT recommend this under any circumstances!!!

Installed the app but the choice you can make are sooo limited... very bad.. It shows all my products and I only want some of them - not possible. Those which are shown are completely wrong displayed... with all small letters - looks so unprofessional. Have the feeling this is not really thought trough

Go Furnit
ドイツ
アプリの使用期間:約1時間
2018年8月28日

Creating custom template seems impossible, I tried Safari, Opera and Firefox.

Growbook
アメリカ合衆国
アプリの使用期間:23分
編集日:2019年2月8日

Sucks, Error keeps going on. Not recommended. I downloaded and it was stuck in last section of the app.

TrendyPow
アメリカ合衆国
アプリの使用期間:12分
AdScaleが返信しました 2019年3月31日

We apologize if you experienced issues with the app. If you reinstall and contact us via the chat box, we'll be happy to assist you and guide you through.