AdScale: Facebook & Google Ads

This app is terrible, they give you a free trial but don't allow you to cancel it. I got no results and they billed me $502. DO NOT USE!!!!!

I had this app before and I deleted it because I got zero results. My own advertising efforts are generating tons of traffic but no sales. I dont have the time to go though all of the data in order to optimize my ads, so Im going to give this app another chance to prove itself. I will write a positive review if they actually deliver as promised. I am making this public to hold them accountable. I will post this first review on all social media networks, and then I will post my results. This will either be good advertising for adscale or very negative. I have hundreds of websites and thousands of social media pages. PLEASE Deliver this time.

They are very unprofessional. You need to wait more than 1 day or even more time for their response. They promised to open GOOGLE and FACEBOOK ads in 1-5 days, but no, I waited for almost 2 weeks and they did not do it. Later The number of clicks in the GOOGLE announcements activated is fake. I did not see any extra clicks on the right of shopify. They are deceptive, I'm sure. Don't believe them, everyone. I have reported them to shopify.
Don't believe them. Although they responded to my comments, they still didn't reply to any information in the app. I am so disappointed.

Appalling experience. Account suspended, didn't get started until trial almost over. Once it was on delivered only 1 sale (compared to my 10+/day). Now my campaigns are deleted, all work gone & they're accusing me of uninstalling when I never did. They're unprofessional amateurs. Ontop of all this only had 2 days left of trial (so I barely got to actually trial it!) and they refused to reset my trial back to 14 days. Ridiculous steer clear of this company!

Added Adscale after reviewing it's proposed benefits: AI created advertising for marketing. Not at all as advertised! Zero AI ad creation, you create ALL ads yourself on the site, then Adscale creates different versions of that ad. Well that would be great except every single alternate ad version created by Adscale was REJECTED by Facebook. EVERY SINGLE ONE. No follow up from Adscale, No alternative ads offered, ZERO, NADA, ZILCH. CPC worse on ads with Adscale than on those created ON MY OWN through Facebook. In addition, after adding Adscale and having 95% of ads rejected by Facebook, now ALL of my own ads have come back REJECTED. THANKS ADSCALE!
DEFINITELY NOT spending $99/month for REJECTED ADS, ZERO SUPPORT, and the created havoc of all primary advertising RUINED!!!!!!!
Waste of advertising dollars and my time. TWO THUMBS DOWN!!!

Ich kann die Software überhaupt nicht Empfehlen. Derzeit fühle ich mich wie einem Teilnehmer eines Beta Programmes.
* Sync Probleme. In den Channels die die Software verwaltet sehe ich nur Fehlermeldungen. Ich muss dann wieder auf Sync drücken damit der Fehler behoben wird. Auch Fehlermeldung bezüglich der Reichweite usw.
* Bis dato keine Conversations aus der App.
Der Support ist in der tat bemüht.
* Nach einem Meeting kam wurde dann behauptet das dass Budget zu klein war und die Zeit zu kurz.
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Fazit: Ich habe die Kampagne jetzt selber bei Google aufgesetzt und erziele jetzt schon bessere Ergebnisse als mit dieser Software. Davor hatte ich nicht mal eine Conversation bei sehr hohen ausgaben. Auch das Anlegen der Campagne ist scheinbar auch nicht so toll. Rat vom Profi war eine andere Form zu wählen. Dann kann man es selber machen.

Auch kam kein dem Gespräch raus was die Software eigentlich macht. Das einzige was die App kann ist Budget von A nach B Transferieren. Ab das einem 120 Euro im Monat wert ist mag ich zu bezweifeln. Mal davon abgesehen von den ganzen anderen Problemen.
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Letzte Nacht bekam ich eine neue Meldung von Facebook wegen einer neuen Kampagne, Die App hatte ich war deinstalliert. Hat allerdings scheinbar trotzdem noch Anzeigen hoch geladen. Die Anzeige stammt definitiv nicht von mir und hat nun sehr viel kosten verursacht.

Absolutely useless.

Don't bother to respond to thing but spams your email. Useless service and set up one ad account and they used another and began billing card that was required for set up instead of what you would assume would be the damn ad account I selected. Wasn't even linked to the ad account that I selected it changed to another one that Shopify set up for their ads which have never used.

They must have heaps of money as they don't do a damn thing to respond to anyone but I can bet they will jump on the defensive and blame anything but themselves for responding or lack their off.

For the $15 I bothered to spend before turning off the cost was as high as. For a click. I can go and create my own ad in FB and get it for 1/4 of that instantly.

Messy to use on mobile also. Not set up well. Bad interface. Even on PC the layout is all over the shop. Plenty of better AI services out there that respond to emails and actually worth paying for that don't charge you 10% or 5%0of ad spend or something. Will be using their competitors now that only charge a flat fee and ALSO do AI.... Fancy that guys a company that is cheaper that works also and that actually bothered to have some decent service unlike service!

Didn't work, contacted developer who said it would be fixed. Only way I could get it past page 2 of setting it up was with edge browser only. You also get charged a card transaction fee of 5%. And unlike most apps it does not go through your own adwords so you pay adscale upfront for your monthly budget!

I used this app on my store and it was horrible experience so far from the past 4 days. 60 usd spent with 1.20 cpc!!!

All my regular manual cbo campaigns are doing fine and its not 1000% ROI it actually 0% ROI dude...

I don't know how good or bad this App works. I am facing facebook integration issues and the person in support team doesn't seem to be bothered. I have been waiting for the revert from this support guy from last two hours. I had an existing FB Ad account which was not pulled by Adscale apparently and they created a new account for me. With this new account, I am facing challenge with adding my payment information, Facebook is not allowing to add any credit card information. Facebook support team asked to check with Adscale since they set up this new account for me. On reaching out to their support team, the person has put me hold from last two hours. Such a bad very first customer service experience.
Below is the chat with the support guy. pasting it here since attaching screenshot is not an option here.
"great, now it will appear in the dropdown
are you with me?
is the problem fixed
O
?
let me check
no.. still not able to add credit card
even same problem with editing business details
are you there?
???
this is too much of turn around required to answer a query
let me know if you are not able to resolve it
instead of making me wait for hours
you seem to be least bothered to reply"