Facebook Ads, Google Ads & AI , 438 recenzji
Zawęź
-
Według oceny
Suport delay to answer.They try to get money from my bank account without infom me before and with unknow amount.I need to know what amount need to withraw and i want to have control on my bank account.Later they toll me that i can st my daily budget but the budget button on this app is with black color and not work.Disapointed.
We sincerely apologize for the experience you had.
Our app doesn't take any charges without informing you first. You have full control over your budget and you set your daily budget limit during the installation of the app.
You can adjust your budget or pause your advertising campaigns via the 'Budget' page. The reason that the 'Budget' was not available to you yet is because you only installed yesterday and your advertising campaigns are not active yet.
We'll be happy to assist you if you need anything else.
Signed up and nothing has happened for a week. Ever since I added the app, their pixel screwed up my existing FB campaigns.
We sincerely apologize if you had a bad experience with our app.
We'll be happy to schedule a call with you and help with solving any issue relevant to your account or Facebook campaigns.
Our top priority is our customer's satisfaction and we would like to work with you together to build and optimize your advertising.
Just installed Adscale. Extremely easy to set up, almost too easy! Time will tell if it is a great app. I have to give 3 stars for now as I will not know how great the app is till traffic starts coming to my site. Stay tuned.
Stay out as far as you can, do not install this app.
I've been quite happy finding this app, however my happiness ended very quickly. Basically no support - i've sent 3 reports to support within the last 7 days, I've recieved 1 reply with template pasted that did not even depict my issue. My technical issue has not been resolved (after activating trial period pop-up with trial period offer started to show up on every page completely paralizyng its functionality). The worst however was their eagerness in spending my money - I've managed to partially create a campaign (could not finish due to tech issue) and AdScale started running my partially created campaign. The problem was that I did not pick target location - they run my Poland-targeted product ads all over the world.
Terrible service, app itself has its potential but with such "automated" approach or just plain laziness of your support I DO NOT RECOMMEND THIS SERVICE TO ANYONE.
We sincerely apologize for the experience you had with the app.
However, we would like to clarify a few matters that you mentioned in the review and apparently are misunderstood.
1. You chose the target location for your ads during the installation process of the app. Your ads were targeted solely to Poland.
2. Your ads on AdScale spent less than $2 from the time you installed until you removed the app.
3. We see your first support inquiry that was sent during the office working days received a response within less than 12 hours (Inquiry: Jul 31 - 11:34PM, Response: Aug 1, 10:00 AM)
Please note that like many other apps and services our support is not responsive during the weekend.
Nevertheless, we would be happy to contact and assist you with any technical or on-boarding matters regarding the app.
Fácil de instalar, he puesto el mínimo gasto para empezar. vamos a ver si funciona!
Parece una herramienta potente
The Adscale team has been awesome in helping resolve issues and setting up the app. The set up is easy and you can get started quickly.
I just signed up for the app, to bring in sales . Hopefully this works and I won’t regret it........
I am sure this is a great app, however... within 2 days of having the app my facebook ad account was disabled for 'unusual activity' on my account. I'm sure there are better apps, as I have used similar ones in the past and have never had this issue.
Verry bed experience, till add campighn is setting, just Google search take all budget, even that all others were in revew. CPC was 1.75$, which is insane
Dear Marlena, you just connected 2 days ago. Your store has 0 past orders, it takes time to bring customers to new stores. Furthermore, you have a budget of $5 per day and you are targeting 5 countries. Please answer our email and we will help you to set up the system correctly.
I just signed up for AdScale today. So far, it seems like an easy transition. I will keep you updated and let you know how it goes.