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been using for a while now, while its iterface is good, it is very bad in tracking ROAS. Sales which are not even generated from campaign are being reported as sales.
there is no clarity on the sale and its performance.
They tag everything to there pixel and have not logical explanation to this incorrect tracking.
Thank you for your feedback. We’d like to clarify how AdScale’s smart reporting works to ensure accurate ROAS tracking:
Verified Order Tracking – AdScale only attributes orders that are explicitly tracked in Google or Meta. If an order is not found in these platforms, it is not counted in AdScale’s reporting.
Your Pixel Remains Active – Your existing tracking pixels continue to operate normally. AdScale’s unique pixel complements them by precisely identifying which orders came directly from your campaigns.
Clear Attribution – The Orders Tab in AdScale provides full transparency, detailing exactly which orders were attributed to which campaigns. Each order is counted only once, avoiding any duplication across Google and Meta.
Support Outreach – Our support team has reached out multiple times offering to validate your claims and demonstrate that the reported orders were indeed generated from AdScale campaigns. Unfortunately, we have not received a response yet.
We’d love to work with you to resolve any concerns. Please respond to our support team so we can walk you through the data.
Really robust system, with a lot of features and possibilities, yet easy to setup and even easier to let run and optimize. The support from Nicole has been amazing and a MAJOR help as we got going. Her knowledge of the platform is outstanding and she has been able to easily spot ways that we can improve and get the most out of the system. Thank you!
We used ADscale for a few days, and while we encountered some initial issues, we were quickly and efficiently assisted (thanks to Nicole!). The program is user-friendly, with useful features like targeting people who’ve purchased recently, allowing you to re-engage them and drive repeat purchases.
The system worked well, and we were impressed with its capabilities. However, for us, the cost was too high. Since we have a high ad spend, this translated into significant monthly fees. On top of that, email and SMS campaigns are not included in the regular subscription and require additional payments.
This was the primary reason we decided to stop using ADscale for now. That said, if our business grows and we have more resources to invest, we would definitely consider coming back and using the platform more comprehensively!
We use AdScale for our Facebook ads and they have been amazing! Their team is incredible helpful and knowledgable when it comes to strategizing and ad optimization. Their website is also easy to navigate and has a lot of unique tools through it's integration with Shopify that we didn't have access to with previous agencies. Overall would definitely recommend!
They do great work and my ads with MEta get great results
We’ve been using AdScale for our Facebook and Google ads the past 8 months, and the results have been very promising! As a business catering to a niche market, we’ve successfully gained new clients. Ivan, in particular, has been extremely helpful, flexible, and responsive, offering valuable insights on strategy and optimization. The platform’s integration with Shopify provides unique tools that have streamlined our ad management. AdScale has been a game-changer for our digital advertising efforts. Highly recommend!
I cannot recommend this app enough, our businesses (we use it for both) have scaled significantly since we started using it. The platform keeps adding new features as well, we now run our email and SMS campaigns and it makes it so much easier having one interface for our Facebook, PMax and email campaigns.
We have had to lean on Nicole, our customer service rep, a bunch out of the gate and she has been amazing with making adjustments to our monthly strategy.
Pretty new to AdScale but so far the experience has been very very positive. Working with Nicole is amazing, she is incredibly good at her job and honestly cares to see your account have success. Looking forward to expanding further using this very worthy app and having Nicole guide me along. It's a win win!
We’ve been using this marketing app on Shopify for a while now, and we’re incredibly impressed with the results! Our Return on Ad Spend (ROAS) has seen a significant increase, and the app’s tools have helped us streamline and optimize our campaigns effectively.
What really stands out, though, is the exceptional customer service. Our account manager, Ksenia, has been an absolute game-changer. She’s incredibly professional, knowledgeable, and always ready with actionable insights that have made a tangible difference in our marketing strategy. Her expertise has helped us reach new customers and grow our sales in ways we didn’t expect.
Overall, the app has been a great asset to our business, and we highly recommend it to anyone looking to improve their marketing efforts and boost sales on Shopify. The combination of powerful tools and outstanding support has exceeded our expectations!
If you can't/don't want to pay an ad agency, this app is for you!! This app has literally saved me from paying ad agencies thousands a month. I wish I would have found it 2 years ago! The ads Nicole helped me set up are working and in the first two weeks my store is hitting new milestones on Google search. Not only are things headed in the right direction, I also understand for the first time what is happening with my ads. This is thanks to Nicole and her vast amount of knowledge that she shares freely. She is intelligent, friendly and excited to watch my business grow while teaching me how to run my own ads. AdScale makes creating ads super simple, too. Built in templates make it easy to everything in one place. I am so excited to see where this journey takes me! Thanks Nicole!!