Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 92 % af bedømmelserne er på 5 stjerner
  • 3 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 5 % af bedømmelserne er på 1 stjerner
5. marts 2024

Dear App Developer,

I hope this message finds you well. My name is Muhammad, and I am reaching out to you regarding a recent billing issue related to the Facebook Pixel app.

Upon reviewing my Shopify account, I discovered that I have been billed for a subscription to the Facebook Pixel app, which I was previously unaware of. As a small business owner utilizing the Shopify platform, I strive to carefully manage my expenses and subscriptions, and the unexpected deduction has caused significant concern.

I want to clarify that while I value the functionality and benefits of the Facebook Pixel app for enhancing the performance of my online store, I did not intentionally subscribe to a paid plan. It appears that there might have been a misunderstanding or oversight regarding the subscription process.

As a budding entrepreneur, every penny counts in my journey to establish and grow my online business. The unexpected financial burden of this subscription has placed undue strain on my resources, making it difficult for me to continue utilizing the app's services at this time.

In light of these circumstances, I kindly request your assistance in facilitating a refund for the unauthorized charges incurred by the Facebook Pixel app. I understand that mistakes can happen, and I sincerely hope for your understanding and cooperation in resolving this matter swiftly.

I remain committed to utilizing the Facebook Pixel app to enhance the performance of my online store, and I look forward to continuing our partnership on favorable terms. Your prompt attention to this request would be greatly appreciated, as it would allow me to alleviate the financial strain on my business and focus on its growth and success.

Thank you for your understanding and cooperation. I eagerly await your response and remain hopeful for a positive resolution to this matter.

Elegance Jewellers
Pakistan
Cirka en måned bruger appen
26. februar 2024

They do their best provide a smooth integrated platform that has everyones backs

Lost Soul by Design
USA
Cirka en måned bruger appen
8. februar 2024

Excellent customer experience. My issue was resolved within 7 minutes. I waited less than 1 minute for support via chat. Loved the support.

Chris Thompkins
USA
Cirka 2 måneder bruger appen
7. marts 2024

really awesome app, able to see and analyse things clearing. customer service is great and helped resolve my issues.

Sentryll
Australien
3 dage bruger appen
1. februar 2024

This is a really awesome tool that helps provide lots of insight into exactly what is happening on your website.

HIHHO
New Zealand
En dag bruger appen
11. januar 2024

This application is amazing and support is also great his understanding our situation and other things this best application and the customer support also amazing

GETVIBESTORE
Indien
Cirka 2 måneder bruger appen
11. november 2023

Alison is excellent, she is very kind and patient. This service is also really good. It helps make things simple which i love!

Whitehorse Oils
USA
3 måneder bruger appen
11. februar 2024

good

weza
Egypten
Cirka en måned bruger appen
Redigeret 25. februar 2024

nice!

Customgift Creator
Kina
Cirka 17 timer bruger appen
16. november 2023

very high perfamens i am confuse when i am live chat my problem solve in just 30s love this

pakfind.online
Pakistan
Cirka en måned bruger appen