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2024년 3월 5일

Dear App Developer,

I hope this message finds you well. My name is Muhammad, and I am reaching out to you regarding a recent billing issue related to the Facebook Pixel app.

Upon reviewing my Shopify account, I discovered that I have been billed for a subscription to the Facebook Pixel app, which I was previously unaware of. As a small business owner utilizing the Shopify platform, I strive to carefully manage my expenses and subscriptions, and the unexpected deduction has caused significant concern.

I want to clarify that while I value the functionality and benefits of the Facebook Pixel app for enhancing the performance of my online store, I did not intentionally subscribe to a paid plan. It appears that there might have been a misunderstanding or oversight regarding the subscription process.

As a budding entrepreneur, every penny counts in my journey to establish and grow my online business. The unexpected financial burden of this subscription has placed undue strain on my resources, making it difficult for me to continue utilizing the app's services at this time.

In light of these circumstances, I kindly request your assistance in facilitating a refund for the unauthorized charges incurred by the Facebook Pixel app. I understand that mistakes can happen, and I sincerely hope for your understanding and cooperation in resolving this matter swiftly.

I remain committed to utilizing the Facebook Pixel app to enhance the performance of my online store, and I look forward to continuing our partnership on favorable terms. Your prompt attention to this request would be greatly appreciated, as it would allow me to alleviate the financial strain on my business and focus on its growth and success.

Thank you for your understanding and cooperation. I eagerly await your response and remain hopeful for a positive resolution to this matter.

Elegance Jewellers
파키스탄
앱 사용 기간 대략 1개월
2024년 2월 26일

They do their best provide a smooth integrated platform that has everyones backs

Lost Soul by Design
미국
앱 사용 기간 대략 1개월
2024년 2월 8일

Excellent customer experience. My issue was resolved within 7 minutes. I waited less than 1 minute for support via chat. Loved the support.

Chris Thompkins
미국
앱 사용 기간 대략 2개월
2024년 5월 6일

Our overall satisfaction with Adtrace is off the charts! It’s been an invaluable tool in our marketing arsenal, helping us to track, analyze, and improve our advertising strategies

My Store
미국
앱 사용 기간 3일
2024년 3월 7일

really awesome app, able to see and analyse things clearing. customer service is great and helped resolve my issues.

Sentryll
오스트레일리아
앱 사용 기간 3일
2024년 2월 1일

This is a really awesome tool that helps provide lots of insight into exactly what is happening on your website.

HIHHO
뉴질랜드
앱 사용 기간 1일
2024년 1월 11일

This application is amazing and support is also great his understanding our situation and other things this best application and the customer support also amazing

GETVIBESTORE
인도
앱 사용 기간 대략 2개월
2024년 2월 11일

good

weza
이집트
앱 사용 기간 대략 1개월
2023년 11월 11일

Alison is excellent, she is very kind and patient. This service is also really good. It helps make things simple which i love!

Whitehorse Oils
미국
앱 사용 기간 3개월
2024년 2월 25일에 편집됨

nice!

Customgift Creator
중국
앱 사용 기간 대략 17시간