Avaliações (49)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 90% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
6 de maio de 2024

Our overall satisfaction with Adtrace is off the charts! It’s been an invaluable tool in our marketing arsenal, helping us to track, analyze, and improve our advertising strategies

My Store
Estados Unidos
About 2 months usando a aplicação
5 de março de 2024

Dear App Developer,

I hope this message finds you well. My name is Muhammad, and I am reaching out to you regarding a recent billing issue related to the Facebook Pixel app.

Upon reviewing my Shopify account, I discovered that I have been billed for a subscription to the Facebook Pixel app, which I was previously unaware of. As a small business owner utilizing the Shopify platform, I strive to carefully manage my expenses and subscriptions, and the unexpected deduction has caused significant concern.

I want to clarify that while I value the functionality and benefits of the Facebook Pixel app for enhancing the performance of my online store, I did not intentionally subscribe to a paid plan. It appears that there might have been a misunderstanding or oversight regarding the subscription process.

As a budding entrepreneur, every penny counts in my journey to establish and grow my online business. The unexpected financial burden of this subscription has placed undue strain on my resources, making it difficult for me to continue utilizing the app's services at this time.

In light of these circumstances, I kindly request your assistance in facilitating a refund for the unauthorized charges incurred by the Facebook Pixel app. I understand that mistakes can happen, and I sincerely hope for your understanding and cooperation in resolving this matter swiftly.

I remain committed to utilizing the Facebook Pixel app to enhance the performance of my online store, and I look forward to continuing our partnership on favorable terms. Your prompt attention to this request would be greatly appreciated, as it would allow me to alleviate the financial strain on my business and focus on its growth and success.

Thank you for your understanding and cooperation. I eagerly await your response and remain hopeful for a positive resolution to this matter.

Elegance Jewellers
Paquistão
About 1 month usando a aplicação
4 de julho de 2024

I had an issue and I asked for help from the team, Alison she was great and help me with very quick responds, thanks Alison :)

GeniePanda
Israel
About 18 hours usando a aplicação
7 de março de 2024

really awesome app, able to see and analyse things clearing. customer service is great and helped resolve my issues.

Sentryll
Austrália
3 months usando a aplicação
26 de fevereiro de 2024

They do their best provide a smooth integrated platform that has everyones backs

Lost Soul by Design
Estados Unidos
About 1 month usando a aplicação
8 de fevereiro de 2024

Excellent customer experience. My issue was resolved within 7 minutes. I waited less than 1 minute for support via chat. Loved the support.

Chris Thompkins
Estados Unidos
About 2 months usando a aplicação
1 de fevereiro de 2024

This is a really awesome tool that helps provide lots of insight into exactly what is happening on your website.

HIHHO
Nova Zelândia
1 day usando a aplicação
11 de janeiro de 2024

This application is amazing and support is also great his understanding our situation and other things this best application and the customer support also amazing

GETVIBESTORE
Índia
About 2 months usando a aplicação
11 de novembro de 2023

Alison is excellent, she is very kind and patient. This service is also really good. It helps make things simple which i love!

Whitehorse Oils
Estados Unidos
3 months usando a aplicação
29 de junho de 2024

Good

Danyang store
Índia
38 minutes usando a aplicação