Reviews (72)

Overall rating
5
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
April 4, 2020

I have been using this app for my all stores. Satisfied with the app, save lot of time for me.
Recommended!

Curnonstore
Vietnam
About 17 hours using the app
Identixweb Limited replied April 2, 2021

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

March 11, 2019

I have been using this app for a long and very happy with it. We're getting more sales for the same product. Very satisfied with this app!!!!!

Gloritee
United States
About 17 hours using the app
Identixweb Limited replied April 2, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

Edited April 26, 2019

I've tried to install the app but couldn't get it to work. However, I contacted the support and asked them if they would install the app for me - which they were only too happy to do. Result...a brilliant reordering system is now fully functional in my customers' account area.

UPDATE: A WEEK LATER THIS APP CAUSED MAJOR ISSUES WITH MY NAVIGATION MENU, STOPPED IT WORKING AND ISSUES WITH SCROLLING UP AND DOWN MY SITE TOO! SO ADVISED BY SHOPIFY TO DELETE! DONE.

FURTHER UPDATE. I'll get back in touch with the app developers in a couple of days and see if we can reinstall - see how it goes as I really did like the app (it was my favourite actually).

Gala Wildlife
United Kingdom
14 days using the app
Identixweb Limited replied April 19, 2019

Hi there,

We are extremely sorry for the inconvenience you had with our app.

We had contacted you regarding the issue you were faced with this app, but we didn't get any response from your end. We also have experienced that you have removed our app from your website. We are requesting you to please give us a chance to correct our mistakes and make this app run again on your website as it was running before.

Thanks

January 25, 2020

Using this app to allow customers to easily re-order using previous orders. Support is very, quick and helpful.

Moki Runs
Canada
About 4 hours using the app
Identixweb Limited replied April 2, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

November 8, 2021

fantastic support.. contacted the team to help me install the app and get the look and feel to be right and they immediately offered assistance. great app works fast and easy for my customers to use.. thanks again.

Philips Brand Shop
United States
About 1 hour using the app
Identixweb Limited replied November 10, 2021

Thank you very much for the review, my friend!! We are always here to help you with your queries...🤗

December 14, 2018

The re-order capability is great.
But..
- if there are items in the cart already, they disappear if the re-order is used
- once the re-order is used, the customers cannot add or amend items in the cart
It would be great if this functionality could be added - but the developer says its in the pipeline and will be there in 15 days (so around 31 Dec 2018)
EXCELLENT support via their chat function, I'm still incredulous, they rock.

vitagene.co.za
South Africa
1 day using the app
Identixweb Limited replied April 12, 2019

Hi there,

We have made some more UI changes and added some more functionalities considered your issue too. Please take a look at our app with new stunning features.

I know we 're too late to let you know about it but we working some more great features which attract you and others to this app.

November 9, 2019

Big help for my wholesale store section. Great helpful support team, quick and knowledgeable. hope it will help to increase sales.

Christina Cosmeceuticals
United States
About 1 hour using the app
Identixweb Limited replied April 2, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

September 18, 2019

This app was exactly what we needed to allow our customers to easily replicate and reorder their orders from the 'My Account' section.

The support team answered immediately and adjusted the code within our theme so that we could offer the best aesthetic and UX

Greeny
United States
24 minutes using the app
Identixweb Limited replied April 2, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

April 10, 2020

Great app and really helpful to optimize and create an easy and smooth repeat order process for our customers!

japanmart.sg
Singapore
12 minutes using the app
Identixweb Limited replied April 2, 2021

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

October 23, 2023

This is a good app, that you shall install if you want to increase the repeatable purchase. The customer services is excellent, which they can assist to complete the setup according to our request. Well Done

city'super E-Shop
Hong Kong SAR
3 minutes using the app
Identixweb Limited replied October 27, 2023

We're thrilled that you find our app good and helpful for increasing repeatable purchases.
Thank you for your appreciation of our customer service, which is always ready to assist you with the setup according to your request.
We're grateful for your positive feedback and support.