Overall rating
5
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
February 27, 2024

Thanks for the patience with the phone call - we were able to get the program working very nicely and quickly. Thanks again!

FULL OCTAVE COFFEE
United States
20 days using the app
Identixweb Limited replied March 11, 2024

Thank you for your feedback.

January 16, 2024

Fantastic service helped me set up the app with them putting all the effort in. App works well and am really pleased with it so far.

Thank You

Mobile Pet Foods
United Kingdom
28 days using the app
Identixweb Limited replied January 29, 2024

Thank you so much for your kind words about our fantastic service!
➝ We are thrilled to hear that our team went above and beyond to assist you in setting up the app.
➝ It's great to know that the app is working smoothly and that you are genuinely pleased with its performance thus far.
➝ We truly value your feedback and look forward to continuing to provide you with exceptional service.

February 23, 2024

App is working fine, support was good. Many thanks to Maynank for our special customization.

fidelis.dog
Germany
About 2 hours using the app
Identixweb Limited replied March 11, 2024

Hello, thank you for your positive review and rating.
➝ We are glad to hear that our app is working fine for you and that you are satisfied with our support.
➝ We appreciate your gratitude to Mayank for your special customization.
➝ We are always here to help you with any questions or issues. Thank you for choosing us.

November 8, 2023

Great app, Fantastic support! The app didn't quite work with the custom code we have in our store that helps up create case sizes. For a small fee, the app created a way so that their app integrated with our code, making it so easy for customers to reorder! So nice that they were willing to work with us and our revisions until we were happy :)

Barefoot Venus Wholesale
Canada
About 1 month using the app
Identixweb Limited replied December 28, 2023

Thank you! We're thrilled you love the app and our support.
Delighted we could tailor it to work seamlessly with your custom code for easy customer reordering. Your satisfaction is our priority!

November 15, 2023

Easy to use and works exactly as I want...I wanted reordering to be something simple my customers can do quickly and efficiently, this fits the bill.

Blue Owl CBD
United States
About 1 hour using the app
Identixweb Limited replied December 28, 2023

Thank you for your positive feedback!
We're delighted to hear that our app is easy to use and aligns perfectly with your goal of providing quick and efficient reordering for your customers.
If you have any more comments or suggestions, feel free to share. We appreciate your support!

Edited July 6, 2023

Wow Super fast customer service and it looks awesome on the account page. I struggled to install the app and they had it done in mins. Highly recommend They made some adjustment and wow really works great. One week later and need help with a new theme and they where on it

Huckle Bee Farms LLC
United States
15 days using the app
Identixweb Limited replied June 28, 2023

Thank you 🙏🏻🙇🏼‍♂️ for the fantastic review! 🥰😍
We're thrilled to hear that our customer service provided super fast support and that the app looks awesome on your account page. We're glad we could assist you quickly with the installation, and the adjustments made have resulted in a great working experience. 🎊🎊
We appreciate your recommendation and are here to help whenever you need us! 👏🏻🙌🏻

July 20, 2023

I canot fault the service from Hemadri. I had some issues setting up the app and her tech team sorted everything out for me.

Arcstrading
United Kingdom
2 months using the app
Identixweb Limited replied July 21, 2023

Thank you 🙏🏻 for your lovely 😍🥰 review and your appreciation of our service. 🙇🏼‍♂️
➝ We are glad that Hemadri and our tech team were able to assist you with the app setup and resolve your issues. 🎊🎊
➝ We value your feedback and your satisfaction. 😊
Please feel free to contact us anytime if you need further support or guidance. We are always here for you. 🙇🏼‍♂️🙌🏻

October 23, 2023

This is a good app, that you shall install if you want to increase the repeatable purchase. The customer services is excellent, which they can assist to complete the setup according to our request. Well Done

city'super E-Shop
Hong Kong SAR
3 minutes using the app
Identixweb Limited replied October 27, 2023

We're thrilled that you find our app good and helpful for increasing repeatable purchases.
Thank you for your appreciation of our customer service, which is always ready to assist you with the setup according to your request.
We're grateful for your positive feedback and support.

April 15, 2024

Asian Food Grocer gives this app 5 stars, it does exactly what we needed the app to do, our customers are able to reorder from their last orders, and customer service was nice and had a very fast response time and helped us out with any problems we had with the app. I would highly recommend this app to any store that are trying to give their customers access to reordering. Two thumbs up

Asian Food Grocer
United States
About 3 hours using the app
November 26, 2018

Great app that works perfectly allowing us to communicate with our customers more effectively. Great support, excellent documentation, a very professional developer.

Petit Paris
Canada
Over 3 years using the app
Identixweb Limited replied April 2, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!