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Great App! Especially if you are running a wholesale store...
Awesome addon! If you need instant notifications on actions on your store, this is the best fit for you. Get notified immediately when items get out of stock or reach a stock threshold, when a specific item is sold, and so much more.
This app is a life saver! I sell both retail and wholesale, and I also use multiple fulfillment services. With this app I can notify exactly the right people depending on which kind it is. There are a lot of options which might seem overwhelming at first, but it's a really powerful app if you know how to use it.
App stopped working. I tried to re install it, no luck. Contacted customer support - no reply. Until than it worked OK.
Fantastic! We have 3 different people who need notifications when customers sign up, orders get placed, etc so they can quickly follow up. This app is a lifesaver!
Nice and useful. Though, it would be great if this app was able to group alerts in one email. For example, out of stock / low stock alerts on products with a lot of variants can generate a massive amount of emails - which can be grouped in one email instead.
DO NOT DOWNLOAD!! This App does not work at all. We tried several times to contact their customer support, but no reply at all. If you look at the "Good" reviews further down, you will see that they are from 2016 and 2017. Very long time ago and not trustworthy.
I think the owners of this app is gone, and no updates or functionality checks have been made since... If ever...
We are sorry to hear you had a bad experience, but we have not received any support requests from you that we are aware of. You may reach our support team by email at support@clearwestweb.com and we'll be happy to assist you.
This app does not work at all. I tried to contact their support several times, but no answer.
Sad, because the description of the functionality was just what I needed, if it had worked.
We are sorry to hear you had a bad experience, but we have not received any support requests from you that we are aware of. You may reach our support team by email at support@clearwestweb.com and we'll be happy to assist you.
Also @moderators this seems to be a duplicate review from another store of the same person (see above)... it's not very nice for the same person to leave multiple reviews.
Very disappointed in this app. The app description says I would receive notifications when certain things take place, and the app developers themselves confirmed this. However when I installed the app, it didn't work as they said it would, and when I asked them about it, they offered zero support to try and fix the issue, and basically blamed Shopify's API for the issues. I contacted Shopify and they said it wasn't them, it was the app. When I contacted the app developers again, they didn't even bother to respond.
To summarize, terrible app that doesn't work well at all, and terrible customer service to go with it. DO NOT DOWNLOAD.