Algemene beoordeling
1,9
Cijfers per recensieniveau
  • 13% recensies zijn 5 sterren
  • 7% recensies zijn 4 sterren
  • 7% recensies zijn 3 sterren
  • 11% recensies zijn 2 sterren
  • 62% recensies zijn 1 sterren
9 november 2023

Can not edit preferences.
The app isn't even opening

Street Culture
India
16 dagen gebruiken de app
Shopify heeft geantwoord 14 november 2023

Hey, there! Thanks for reviewing our app. We would love to help you with the issue you're experiencing. Could you please perform the following troubleshooting steps to attempt to fix it?

-Clear the cookies and cache of your browser (https://shopify.link/nWZD)
-Try a different web browser, as well as an incognito window or private browsing window (https://shopify.link/xy5o) to rule out any browser issues. If you are still experiencing the error using incognito, confirm you have disabled browser extensions as these can change how the pages look.
-Ensure the web browser (https://shopify.link/3zvN) is up to date (https://shopify.link/ynwg) on the latest version.
-Try another device, such as another computer or mobile phone.
-Try the Shopify mobile app.
-Try another internet connection (switching to a cellular network on a phone rather than wifi, for example).
-Ensure you do not have any firewalls or pop up blockers enabled on your device as these can interfere.

If none of these fix the issue, please visit our Help Center (https://shopify.link/WJna) to create a support ticket so we can investigate. -Summer, Shopify Support

2 mei 2024

Last 10 days i have issue with Advanced Cash on Delivery app that in shipping method COD option not showing and Support executive not resolved this issue last 10 Days

Coloressence Cosmetics
India
Ongeveer 2 jaar gebruiken de app
Shopify heeft geantwoord 3 mei 2024

Hi there, thanks for your review. We would love to hear more about your issue you are encountering in greater detail so that we can isolate the cause and offer a solution. Reach out via our help center here: https://shopify.link/W8y0 - Dirk, Shopify Support

17 oktober 2023

Can not edit preferences.
App isn't even opening

99Bookstore
India
3 maanden gebruiken de app
Shopify heeft geantwoord 21 oktober 2023

Hi - this sounds like we may need to do some troubleshooting. Can you please reach out to our support team for this. Our live support can be reached here: https://shopify.link/mLA Please follow the prompts given by the virtual Help Center assistant in order to access our live chat support. Thanks so much!  -Ivy

8 oktober 2023

Unable to open the app in shopify web

Irha Fashions
India
Ongeveer een jaar gebruiken de app
Shopify heeft geantwoord 10 oktober 2023

Thank you for your review and feedback. I recommend uninstalling the app and reinstalling it and/or trying on a different browser or device. If you are still experiencing issues, please contact our Support Team (https://shopify.link/qL3P). -Emily, Shopify Support

8 augustus 2023

Keeps Crashing. Not even once I've been able to access this app. Every single time I click on it. It goes in to a vicious cycle reloading and crashing.

Fresh Thread Tees
India
13 dagen gebruiken de app
Shopify heeft geantwoord 11 augustus 2023

Thank you for taking the time and bringing this to our attention. If the app is stuck on loading or crashing, then it could be due to certain browser settings. We'd recommend checking to make sure that third-party cookies (https://shopify.link/dpjy) is enabled and to allow website tracking (https://shopify.link/7G84') as this is required for many of the integrations on Shopify. Should the issue continue to persist after reviewing the browser settings, then we'd be happy to further assist you through live chat and take a closer look at your account. Simply visit the Shopify Help Center (https://shopify.link/vRnL) and login to your account to create a support request. Cheers. -Elias, Shopify Support

1 september 2023

Not able to configure
Please help

care@skinpanda.in

Skin Panda
India
8 dagen gebruiken de app
Shopify heeft geantwoord 12 september 2023

Hi, there! We would be happy to assist you through live chat and take a closer look at your account. Simply visit the Shopify Help Center (https://shopify.link/vRnL) and login to your account to create a support request. -Emily, Shopify Support

24 september 2023

very disappointed.

TELANAARI ENTERPRISES
India
Ongeveer 2 maanden gebruiken de app
Shopify heeft geantwoord 26 september 2023

Hi, there! Thank you for leaving a review, and I'm sorry to hear you didn't have a positive experience with our app. If you're running into any issues that you'd like assistance with, you can contact us here (https://bit.ly/2AWw5VA). - Greta, Shopify Support

12 april 2024

Okay

My Store
India
3 januari 2023

No longer working. Do not install. It used to work with Pincodes given by courier services but it is no longer working now.

Enumu
India
Meer dan 7 jaar gebruiken de app
Shopify heeft geantwoord 27 februari 2023

Thank you for contacting us with your review. Please connect with us via our Help Center (https://bit.ly/2AWw5VA) so we can better diagnose the issue with you and work towards a resolution. We look forward to connecting. -Olivia, Shopify Support

2 december 2022

COD limit check is not working.
COD charges are also not updating in the total amount.
Why do you guys keep screwing this app time and again.

T Bhai
India
Meer dan 6 jaar gebruiken de app
Shopify heeft geantwoord 14 januari 2023

Thanks so much for getting in touch and bringing this to our attention. It looks like we were experiencing some issues at the time of your posting. However, our developers have confirmed that the issue has been resolved. If you're still experiencing any issues with our app, then please reach out to us through the Shopify Help Center (https://bit.ly/2AWw5VA) and we'll be able to take a closer look from there. Cheers. -Elias, Shopify Support