Advanced Cash on Delivery , 128 則評價
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根據評分
Shopify's Advanced Cash on Delivery App is malfunctioning again, this issue recurs annually.
Typically, when a customer selects an online payment method for shipping, the Shopify COD app should automatically hide the COD option. Conversely, if a customer chooses the cash on delivery option for shipping, the app should hide the online payment method. This functionality is essential for the app's operation.
However, currently, the app is failing to hide any options, allowing customers to exploit the free shipping option for COD orders, which is intended solely for prepaid orders. For COD orders, we charge a flat rate of INR 100 per order. Due to this malfunction, customers are placing COD orders with free shipping, leading to financial losses for us.
A major issue is that Shopify does not allow the same functionality for third-party apps in the Shopify App Store, leaving us without any alternative solutions.
Thank you for reporting this frustrating issue. If you could also reach out to our live Support Team that would be beneficial. This will allow our technical team to gather the relevant data needed from your account to address the issue. - Skye, Shopify Support
not working, showing cod every product, there is no price limit
Thank you for your review and feedback. I am sorry you are encountering this. I recommend contacting our Support Team (https://shopify.link/WKzq) so they can help you with this further. -Emily, Shopify Support
I am having an issue where COD Orders can choose EXPRESS SHIPPING, Before this issue it was not like that, EXPRESS SHIPPING can be provided for only PREPAID orders.
I am having this issue where I cannot choose certain Shipping method for certain payment method
I am facing this issue for 6hrs ago
If anyone could help????
Hi, there. Thanks for taking the time to leave us a review for Advanced Cash on Delivery, and for letting us know about these issues you're having with the app. Our developers were aware of an issue impacting the app and it's checkout functionality, but it's since been resolved and you should see the app working as normal once again. If your issues persist, please reach out to our Support Team: https://shopify.link/vRnL. -Imogen, Shopify Support
I've set the COD limit between 0 and 10,000 INR. But still users can place orders above 10,000. Can you please help.
Hi there, thank you for your review. If you are still having this issue please reach out to our support team via the Shopify Help Center: https://shopify.link/vRnL. They can authenticate you on your account and troubleshoot this issue for you. -Victor, Shopify Support
Last 10 days i have issue with Advanced Cash on Delivery app that in shipping method COD option not showing and Support executive not resolved this issue last 10 Days
Hi there, thanks for your review. We would love to hear more about your issue you are encountering in greater detail so that we can isolate the cause and offer a solution. Reach out via our help center here: https://shopify.link/W8y0 - Dirk, Shopify Support
The app is suddenly allowing express orders to be placed as COD. This wasnt the case earlier but no filter is working now.
Hi, there! Thanks for your review of Advanced COD! Our developers were aware of an issue impacting the app and it's checkout functionality, but it's since been resolved and you should see the app working as normal once again. If your issues persist, please reach out to our Support Team: https://shopify.link/vRnL. -Imogen, Shopify Support
Advanced Cash on Delivery is a great Shopify app for COD with easy setup, verification, and fraud prevention. However, it lacks a crucial feature: user blocking. This is a major drawback for stores dealing with COD fraud.
Improvement Idea: Implement user blocking to prevent repeat offenders and suspected fraudsters from placing COD orders.
While valuable, Advanced Cash on Delivery could be even better with this addition. I recommend it to other stores, but urge the developers to prioritize user blocking functionality.
Hi there. Thank you for sharing your feedback. We're glad to hear that you're enjoying the app. At this time, you are able to block certain postal codes from using this payment method. You can learn more here https://shopify.link/1Qww
In terms of your feature request, I will be sure to share these details with our developers for consideration. Thanks again! -Mac, Shopify Support
App is not working. Not adding COD Charges on Checkout page.
Hi, there! Thank you for your review of Advanced COD! Our developers were aware of an issue impacting the app and it's checkout functionality, but have since resolved it! You should see the app working as normal once again. If your issues persist, please reach out to our Support Team: https://shopify.link/vRnL. -Imogen, Shopify Support
The COD option, completely disappears with this app, please fix this bug.
Hi, there!
Thank you for taking the time to leave a review.
I understand the Cash on Delivery option disappears. You'll want to ensure that you have rates set up within Advanced Cash on Delivery and Settings > Shipping in your Shopify admin. This ensures the buyer will be shown the relevant payment options depending on the shipping rate they choose at checkout.
Additionally, you can reach out to our support team through the Shopify Help Center (https://shopify.link/vRnL) so we can take a closer look into this issue for you. I hope this helps! -Victoria, Shopify Support.
Lot of glitches in the app, basically when you setup you cannot save the changes so I dont know why does this app even exist as its not useable
Thank you for your review and feedback! I recommend uninstalling the app and reinstalling it. This should allow for a new connection and for your information to save when you input it. -Emily, Shopify Support