評價 (130)
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very disappointed.
Hi, there! Thank you for leaving a review, and I'm sorry to hear you didn't have a positive experience with our app. If you're running into any issues that you'd like assistance with, you can contact us here (https://bit.ly/2AWw5VA). - Greta, Shopify Support
No longer working. Do not install. It used to work with Pincodes given by courier services but it is no longer working now.
Thank you for contacting us with your review. Please connect with us via our Help Center (https://bit.ly/2AWw5VA) so we can better diagnose the issue with you and work towards a resolution. We look forward to connecting. -Olivia, Shopify Support
COD limit check is not working.
COD charges are also not updating in the total amount.
Why do you guys keep screwing this app time and again.
Thanks so much for getting in touch and bringing this to our attention. It looks like we were experiencing some issues at the time of your posting. However, our developers have confirmed that the issue has been resolved. If you're still experiencing any issues with our app, then please reach out to us through the Shopify Help Center (https://bit.ly/2AWw5VA) and we'll be able to take a closer look from there. Cheers. -Elias, Shopify Support
We use this app to handle our COD orders but this app is not working to restrict the COD orders as we do not accept cod orders for above 5k Max order value. And try to contact them but no support is available.
Thank you for writing your review and for sharing your feedback with us here. It should be possible to enable cash on delivery orders for orders within a specific price range, and disable the option if the order falls outside of this range. I'd recommend reaching out to our support team directly for further assistance on this: https://bit.ly/2AWw5VA. -Victor, Shopify Support
I've been using this app since 2016 with no issues but recently I deactivated it for a week because I was accepting only prepaid payments for that period. Now I want to reactivate it again so I went to the app but there's no "Reactivate' button (there was a 'Deactivate' button when I deactivated it a week ago) and there's a highlighted message, "Cash on Delivery has not been activated. You should activate the new Cash on Delivery payment method to make it available to your customers on checkout. You can reactivate it by choosing 'Cash on Delivery' from your 'Alternative payments' settings.'" So I went to 'Alternative payments' settings but there's no 'Cash on Delivery' option. At this point, I contacted support (this app is Shopify-owned) and they emailed back with step by step instructions to activate 'Cash on Delivery' in manual payment settings. I explained with screenshots that I want to activate 'Advanced Cash on Delivery for India' app and not the 'Cash on Delivery' in manual payment settings as those are two different things—the former comes with features like Cash on Delivery availability checker, Order subtotal limit and Postal codes which the latter does not have.
Support replied back, "Those steps I provided you will allow this to be activated, even though in the Payment providers settings there isn't the option for the specific app, activating the payment option using "Cash on delivery (COD)" will allow the app to work on your store."
Even though I clearly remember this wasn't so when I first got the app back in 2016, I followed her instructions thinking maybe they changed the activation process. After I activated 'Cash on Delivery' in manual payment settings, I went to 'Advanced Cash on Delivery for India' app and there's a highlighted message, "Deactivate existing ‘Cash on Delivery (COD)’. You should deactivate the existing ‘Cash on Delivery (COD)’ manual payment method which is currently enabled in your payment settings." Below it, another highlighted message, "Cash on Delivery has not been activated. You should activate the new Cash on Delivery payment method to make it available to your customers on checkout. You can reactivate it by choosing 'Cash on Delivery' from your 'Alternative payments' settings."
It's really frustrating because I need this app to be up and working like before but support is unhelpful and has no idea how this app even works. Shopify is unnecessarily overcomplicating such a simple thing. Please fix it.
It used to work well. Now it is accepting orders more than the set amount in the settings causing unnecessary confusion for the customers and store owner. A lot of people complaining for a long time but zero action from Shopify.
Thank you for writing your review and I am sorry to hear that you've had this issue with the Advanced Cash on Delivery app. This is something we should be able to investigate in more detail for you, so I would encourage you to get in touch with our support team directly. You can reach them here: https://bit.ly/2AWw5VA. -Victor, Shopify Support
It just stopped working, very poor app by shopify
Absolutely useless. Customer can opt to pay cash on delivery at regular shipping rates. Additionally if we limited cod they cans till opt for regular shipping rate and find cod on the final payment page. Useless app that solves nothing
I have Installed the app, now i am not able to collect COD on my website. I am also not able to remove this app from my payment dashboard.
Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you've had a negative experience using Advanced Cash on Delivery.If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look: https://bit.ly/2AWw5VA. We'd be happy to chat with you regarding the app to see if we can locate the issue. - Blair, Shopify Support
hello - my store has Rs 25 as shipping fee for orders below 600, additionally, it has Rs 25 as cod charge too which is applied through your official cod app. plz see the screenshot on applying coupon its showing right shipping fee which is from shopify end but cod charge is showing incorrect (should be 25+25). plz ask ur developers to apply the charge on final cart value post discounts same as shopify does for calculating shipping fees? or else its confusing and this would be effecting all ur merchants