Advanced Cash on Delivery , 97 reviews

Overall rating
1.8
Counts per rating level
  • 12% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 12% of ratings are 2 stars
  • 60% of ratings are 1 stars
March 30, 2023

I have Installed the app, now i am not able to collect COD on my website. I am also not able to remove this app from my payment dashboard.

Sarmaya.store
India
Time spent using app: Over 2 years
Edited March 8, 2023

this app is great to use & I'm using it from last 2 years, but currently I was facing issues with this app. it was not working at all. it doesn't display at shipping calculation on checkout page even we activate it as per document.

now after taking their shopify support help as mentioned in app and earlier respond of reviews. they fixed the issue in a very quick time & I'm able to have this app again working for me.

Arabica Hijab
India
Time spent using app: Over 1 year
February 24, 2023

not working bekar hai ye ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

YUGAMSHOP
India
Time spent using app: 28 days
Shopify replied March 6, 2023

Hi there, YUGAMSHOP. Thank you for your review. We'd be happy to chat with you regarding the app to see if we can determine why it's not working for you. Please, reach out to our Live Team using this link (https://bit.ly/2AWw5VA) so we can lend a hand. -Imogen, Shopify Support

February 8, 2023

Hello Team,

Is it possible to collect a partial payment for COD Orders? and the balance customers can pay at the time of delivery. This will help a lot in eliminating fake orders.

The Minikin Store
India
Time spent using app: 8 months
Shopify replied March 1, 2023

Thank you for writing your review and for providing us with your feedback. At this time, it is not possible to charge merchants a partial payment at the time the order is placed with them also choosing cash on delivery as a payment option. I can see why this would be a nice option to have, however, and will be sure to pass your suggestion onto our development team. -Victor, Shopify Support

January 3, 2023

No longer working. Do not install. It used to work with Pincodes given by courier services but it is no longer working now.

Enumu
India
Time spent using app: About 6 years
Shopify replied February 27, 2023

Thank you for contacting us with your review. Please connect with us via our Help Center (https://bit.ly/2AWw5VA) so we can better diagnose the issue with you and work towards a resolution. We look forward to connecting. -Olivia, Shopify Support

December 3, 2022

Is this app working or not ? Can someone help in make it work again ? Was working totaly fine. Since 2 days has stopped.

Gambol
India
Time spent using app: About 2 years
Shopify replied January 14, 2023

Hey, there. Thank you for reaching out and bringing this to our attention. We did experience some issues at the time of this posting. However, our developers have confirmed that the issue has been resolved. That being said, if you're still experiencing any issues with our app, then we'd be happy to take a closer look at your account and perform any necessary troubleshooting. Simply visit the Shopify Help Center (https://bit.ly/2AWw5VA) and log into your account to create a support request. Cheers. -Elias Shopify Support

December 3, 2022

We have been using this app for almost 2 years. Now it suddenly stopped working. Request Shopify to fix it asap.

Provoke Store
India
Time spent using app: Almost 2 years
Shopify replied January 14, 2023

Hey, there. Sorry to hear that our app has stopped working for you. It appears we were experiencing some issues at the time of your posting, and our developers have since resolved the issue as well. Nevertheless, if you run into any issues with our app, then please reach out to us via the Shopify Help Center (https://bit.ly/2AWw5VA) and we'd be happy to further assist you through live chat, email, or callback. Thank you for your patience. -Elias, Shopify Support

December 2, 2022

What happened to this app!!
2-Dec-2022 - all the COD orders are placed with wrong shipping rates. needs to cancel all the orders.

Rayhan
India
Time spent using app: Over 2 years
Shopify replied January 14, 2023

Thank you for taking the time and bringing this to our attention. While it looks like we did experience an issue that was causing the incorrect shipping method to be added during checkout, our developers have reported that this issue has been resolved. If you're still experiencing any issues with our app, then please don't hesitate to get in touch with us through the Shopify Help Center (https://bit.ly/2AWw5VA). From there, we can access your account and loop in our development team on any emerging issues. Thanks again. -Elias, Shopify Support

December 2, 2022

COD limit check is not working.
COD charges are also not updating in the total amount.
Why do you guys keep screwing this app time and again.

T Bhai
India
Time spent using app: Almost 6 years
Shopify replied January 14, 2023

Thanks so much for getting in touch and bringing this to our attention. It looks like we were experiencing some issues at the time of your posting. However, our developers have confirmed that the issue has been resolved. If you're still experiencing any issues with our app, then please reach out to us through the Shopify Help Center (https://bit.ly/2AWw5VA) and we'll be able to take a closer look from there. Cheers. -Elias, Shopify Support

December 1, 2022

Suddenly stopped performing.. Don't install this one. This has stopped putting a cap on value for COD orders you take.

firangiyarn
India
Time spent using app: 6 months
Shopify replied January 14, 2023

Hey, there. Thank you for reaching out and bringing this to our attention. It looks like we were experiencing some issues with our app at the time of this posting. However, our developers have confirmed that the issue has been resolved. If you experience any issues with our Advanced Cash on Delivery app, then please reach out to our us through the Shopify Help Center (https://bit.ly/2AWw5VA) and we'd be happy to take a closer look. Cheers. -Elias, Shopify Support