Advanced Cash on Delivery

Advanced Cash on Delivery

Price: Free
Rating (1.6)
Reviews
Developer
93 reviews
12 reviews
Overall rating
1.6
Counts per rating level
  • 12% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 13% of ratings are 2 stars
  • 60% of ratings are 1 stars
12 reviews
Edited September 16, 2020

Though it is a critical app, it is unfortunate that it does not allow to limit payment option by product type. There are some product categories where we do not offer COD. But because customers still see COD option on the payment page, they inevitably select it, irrespective of how much text you put requesting them not to select it for some product categories. Most of these orders are inevitably canceled resulting in heartburn on either sides.

While shopify is a great platform, their apps are often half-baked.
We really hope shopify offers the option to limit cod availability by product type (and if possible, by customer tags).

HolyWeaves
India
Time spent using app: Almost 4 years
Shopify replied November 12, 2020

Hi, Vidhi here from the Shopify India team
Thank you for sharing your feedback. We hear your concern, in our recent update we’ve improved the checkout experience of ACOD.
a)Once COD is chosen, the customer is not shown any other payment mode of checkout completion
b)To choose another payment mode, the customer will need to go back to ‘shipping’ and select ‘prepaid’
You can see the updated flow in this video-https://bit.ly/32EicX0
Best
Vidhi

January 24, 2019

As mentioned by many - "while selecting shipping, if someone selects Standard free shipping and later on the in the payment page, he selects COD and places an order, no addition COD charges are charged to the customer for COD orders." Is a fix planned for this ?

2 ratings because it charges transaction fees for COD (Business already pay huge fees for COD delivery & returns)!! and a major bug is pending since a long time

Escabroso
India
Time spent using app: 6 months
Shopify replied November 12, 2020

Hi, Vidhi here from the Shopify India team
Thank you for sharing your feedback. We hear your concern, in our recent update we’ve improved the checkout experience of ACOD.
a)Once COD is chosen, the customer is not shown any other payment mode of checkout completion
b)To choose another payment mode, the customer will need to go back to ‘shipping’ and select ‘prepaid’
You can see the updated flow in this video-https://bit.ly/32EicX0
Best
Vidhi