The Indus Valley
Razor Pay Secure - Payment Gateway Disappears when this add is installed and the value is below the given value
We are all now being charged transaction fees to use this app (1% in my case). Basically now we have to pay txn fees for COD??
This is clearly looting the entrepreneurs and will lead to us going away fromm shopify now. Why would we pay txn fees for COD?
Thank you for writing your review and for providing your feedback to us here. The Advanced Cash on Delivery app is treated as an alternative payment method on Shopify (https://bit.ly/3njaBav), and these payment methods are generally subject to third-party transaction fees when customers opt to pay using these methods.
You do retain the option of disabling the app and using the regular Cash on Delivery option, which is a manual payment method. Manual payment methods are generally not subject to third-party transaction fees: https://bit.ly/3Ouy8RQ.
We appreciate you sharing your feedback with us here, so thank you again for taking the time to write your review. -Victor, Shopify Support
Initially I had not added any postal codes for COD because I wanted COD option for PAN India but with this it was showing COD for International orders as well.Then I added INDIAN Postal codes CSV file but still its showing COD is activated for International orders.And no body is able to resolve this issue
I am sorry to hear that you've experienced this issue with the Advanced Cash on Delivery app, but thank you for notifying us of this here. This sounds like something we'd need to take a closer look at to help you troubleshoot, so I would recommend contacting our support team directly for further assistance: https://bit.ly/2AWw5VA. -Victor, Shopify Support
This app should have partial payment option also. So that we can collect some part payment as an advance and balance amount can be collected at the time of delivery
Thank you for reaching out and writing your review. I can see why being able to offer split payments to customers and allowing them to pay for an order via different payment methods would be helpful and I will be sure to submit your suggestion to our app development team. We appreciate you sharing your feedback with us and I hope the app can still be of some use to you and your business. -Victor, Shopify Support
The app removes the option to select COD randomly, have to manually disable it, and enable it to work again. Faced this issue several times a day
Hey, there. Thank you for taking the time to leave this review, we appreciate you bringing this to our attention. We were not able to replicate this issue through regular usage or re-installation. Does the issue persist for you after re-installing our app?
If the issue continues to persist, then we'll need to access your account in order to take a closer look. While we’re not able to provide account-specific support via the Shopify app store, we’d be happy to continue assisting you through live chat, email, or callback. Please visit the Shopify Help Center (https://bit.ly/3gqKnPt) and log in to your account to create a support request. Thank you. -Marty, Shopify Support
hello - my store has Rs 25 as shipping fee for orders below 600, additionally, it has Rs 25 as cod charge too which is applied through your official cod app. plz see the screenshot on applying coupon its showing right shipping fee which is from shopify end but cod charge is showing incorrect (should be 25+25). plz ask ur developers to apply the charge on final cart value post discounts same as shopify does for calculating shipping fees? or else its confusing and this would be effecting all ur merchants
Very Poor APP. Lost a lot of customer due the APP working issue. Even shopify team couldn't help. So i removed this App.
CLADD! - The Leather Craft
The app conditions is not working fine. App developer need to check even if the minimum and maximum price are set cod option is coming every where irrespective of prices subtotal at checkout
Completely flawed app. Installed app is showing wrong charges for COD profile. To make it worse, COD is shown in payment lists even after customer chooses not to make payment via COD
We have installed the app Advanced Cash on Delivery but the same is not working properly. Currently, the COD option is missing from the checkout window.