Advanced Cash on Delivery , 119 reviews
Refine
-
By rating
Advanced Cash on Delivery is a great Shopify app for COD with easy setup, verification, and fraud prevention. However, it lacks a crucial feature: user blocking. This is a major drawback for stores dealing with COD fraud.
Improvement Idea: Implement user blocking to prevent repeat offenders and suspected fraudsters from placing COD orders.
While valuable, Advanced Cash on Delivery could be even better with this addition. I recommend it to other stores, but urge the developers to prioritize user blocking functionality.
Hi there. Thank you for sharing your feedback. We're glad to hear that you're enjoying the app. At this time, you are able to block certain postal codes from using this payment method. You can learn more here https://shopify.link/1Qww
In terms of your feature request, I will be sure to share these details with our developers for consideration. Thanks again! -Mac, Shopify Support
The COD option, completely disappears with this app, please fix this bug.
Hi, there!
Thank you for taking the time to leave a review.
I understand the Cash on Delivery option disappears. You'll want to ensure that you have rates set up within Advanced Cash on Delivery and Settings > Shipping in your Shopify admin. This ensures the buyer will be shown the relevant payment options depending on the shipping rate they choose at checkout.
Additionally, you can reach out to our support team through the Shopify Help Center (https://shopify.link/vRnL) so we can take a closer look into this issue for you. I hope this helps! -Victoria, Shopify Support.
Lot of glitches in the app, basically when you setup you cannot save the changes so I dont know why does this app even exist as its not useable
Thank you for your review and feedback! I recommend uninstalling the app and reinstalling it. This should allow for a new connection and for your information to save when you input it. -Emily, Shopify Support
Worst service and worst app. The different fees for COD based on order price does not work. COD option vanishes altogether.
Hey! We appreciate your feedback. We would be happy to look into this further. Our live support can be reached here: https://shopify.link/WJna
Please follow the prompts given by the virtual Help Center assistant in order to access our live chat support. - Dirk
Worst app ever, doesnt open on safari, firefox anything
Hi, there!
Thanks for taking the time to share your review. We're sorry to hear the app has not met your needs.
Could you ensure that both the app and your device are up-to-date? If this does not help resolve the issue, I encourage you to connect with our team through the Shopify Help Center (https://shopify.link/vRnL) for further troubleshooting. -Victoria, Shopify Support.
Not Able to set purchase limit amount for the product. After setting the min & max amount settings it also not work
Hi, There. Thank you for taking the time to leave a review. Please contact our support team so they can look into this for you. Reach out to them here: https://shopify.link/WJna. Write "I need support" in the chat, and then follow the prompts to be connected. -Kitana, Shopify Support
not accepting payments on my store.
Hey, thanks for reaching out. We'd love to know more about your issues regarding accepting payments on your store. Feel free to reach out to our authenticated support here: https://shopify.link/Dmdz - Dirk, Shopify Support
Not Working for Us, Tried a few methods mentioned in other Reviews but nothing is working for us, actually after activation of this app, COD option all together not coming on Check-out page.
Tried Deactivation of Pre-Paid payment gateway but not working for us!
Thank you for reaching out to us. We would be glad to investigate this further with you and encourage you to connect with our Support team (https://shopify.link/vRnL) so we can do so. -Olivia, Shopify Support
My COD payment option has disappeared.
Thanks for reaching out and providing this information. We'd love to know more about your issues regarding the COD option disappearing. Please feel free to reach out to our authenticated support here: )https://shopify.link/Dmdz) -Emily, Shopify Support
Everytime someone places 3 product order it shows addredd issue. This happens only for 3 produts in cart
Hi, there. Thank you for taking the time to leave us a review, and explaining this issue. We'd love to take the time to help you resolve things. Please, reach out to our Help Center using this link (https://shopify.link/vRnL), and speak with our AI Chat Assistant to be connected with an advisor. -Imogen, Shopify Support