Advanced Cash on Delivery

Advanced Cash on Delivery

by Shopify

Control how buyers use COD on your store (India only)

1.5 of 5 stars(49 reviews)

Extra COD fee

Add an extra shipping charge for Cash on Delivery orders

Limit COD availability

Make COD available for specific postal codes & for orders within a certain price range

COD availability checker

Allow your buyers to see if COD is available on the product page


About Advanced Cash on Delivery

FOR MERCHANTS IN INDIA ONLY

Advanced Cash on Delivery is a free app developed by Shopify, giving you more control over how and when your customers can use Cash on Delivery as a payment method. Want Cash on Delivery available only in certain locations or for orders of a certain value? This app lets you quickly and easily set rules for both!

Other features: - Upload the postal codes for your accepted locations by CSV file - Add a snippet to your online store theme so your customers can see if Cash on Delivery is available in their area - Set a minimum and maximum order value to accept Cash on Delivery

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Support

Pricing

Free

1.5 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    14% of ratings are 5 stars
    (7)
  • 4 of 5 stars
    10% of ratings are 4 stars
    (5)
  • 3 of 5 stars
    2% of ratings are 3 stars
    (1)
  • 2 of 5 stars
    10% of ratings are 2 stars
    (5)
  • 1 of 5 stars
    63% of ratings are 1 stars

Most recent reviews

TekkiTake

As per the App to work properly , the Cash On delivery (COD) from the Manual settings need to be disabled and a new Cash on Delivery (COD) from Alternate Payments. We were able to disable the COD from manual payments. However , there is no COD in Alternate Payments for us to enable the new one. So customer still see COD as an option in the next page , even after they select Prepaid

BeAbhika.com

The app says it has better flow and we should deactivate Manual COD option and activate COD in alternative payment option. But there is no option in alternate payment methods for COD! We are still waiting for selective product selection for COD as well. The video link which is being shared in many other reviews is also not working!

Coral

I've been using this app since 2016 with no issues but recently I deactivated it for a week because I was accepting only prepaid payments for that period. Now I want to reactivate it again so I went to the app but there's no "Reactivate' button (there was a 'Deactivate' button when I deactivated it a week ago) and there's a highlighted message, "Cash on Delivery has not been activated. You should activate the new Cash on Delivery payment method to make it available to your customers on checkout. You can reactivate it by choosing 'Cash on Delivery' from your 'Alternative payments' settings.'" So I went to 'Alternative payments' settings but there's no 'Cash on Delivery' option. At this point, I contacted support (this app is Shopify-owned) and they emailed back with step by step instructions to activate 'Cash on Delivery' in manual payment settings. I explained with screenshots that I want to activate 'Advanced Cash on Delivery for India' app and not the 'Cash on Delivery' in manual payment settings as those are two different things—the former comes with features like Cash on Delivery availability checker, Order subtotal limit and Postal codes which the latter does not have.
Support replied back, "Those steps I provided you will allow this to be activated, even though in the Payment providers settings there isn't the option for the specific app, activating the payment option using "Cash on delivery (COD)" will allow the app to work on your store."
Even though I clearly remember this wasn't so when I first got the app back in 2016, I followed her instructions thinking maybe they changed the activation process. After I activated 'Cash on Delivery' in manual payment settings, I went to 'Advanced Cash on Delivery for India' app and there's a highlighted message, "Deactivate existing ‘Cash on Delivery (COD)’. You should deactivate the existing ‘Cash on Delivery (COD)’ manual payment method which is currently enabled in your payment settings." Below it, another highlighted message, "Cash on Delivery has not been activated. You should activate the new Cash on Delivery payment method to make it available to your customers on checkout. You can reactivate it by choosing 'Cash on Delivery' from your 'Alternative payments' settings."
It's really frustrating because I need this app to be up and working like before but support is unhelpful and has no idea how this app even works. Shopify is unnecessarily overcomplicating such a simple thing. Please fix it.