Reseñas (112)

Calificación general
4,2
Recuentos por nivel de calificación
  • El 71% de las calificaciones son de 5 estrellas
  • El 14% de las calificaciones son de 4 estrellas
  • El 5% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 8% de las calificaciones son de 1 estrellas
17 de junio de 2021

This app allowed me to have each product description split between the Description tab and the field just below the price - exactly what I wanted! The developer also provides excellent support. Thank you!

Themantic Education
Nueva Zelanda
15 días usando la aplicación
24 de febrero de 2023

Works great. Creates sub collections without a problem. Very easy to use interface and you can add custom fields within minutes. Would recommend.

Products at great prices to fit your needs.
Estados Unidos
14 días usando la aplicación
3 de septiembre de 2021

Pretty simple to use and does what it is intended. Would be great if Products tab had a way to filter against Active products for faster movement through each products when doing a lot of custom field updates.

SAFETON
Estados Unidos
6 meses usando la aplicación
6 de abril de 2020

Great! It's a great app and it does its job well. The assistance is excellent.
We will always use it also for future projects.

Raum
Italia
13 días usando la aplicación
2 de septiembre de 2021

Good app that was pretty useful in our development workflow. The credits system that is used for bulk imports and exports might be unforgiving sometimes in case you make a mistake or if there is an error.

Lightforce Australia
Australia
4 meses usando la aplicación
10 de octubre de 2020

After emailing me 10 times in a day asking for a review, you deserve the below rating.
App is not that good as well adding to the terrible CS

KHONGBOON
RAE de Hong Kong (China)
4 meses usando la aplicación
ArenaCommerce respondió 11 de octubre de 2020

Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. We have updated our system to improved performance but there are few issue happen during weekend with email system. We are very sorry for the inconvenience caused to you.

Fecha de modificación: 4 de agosto de 2020

Easy handling and very fast to work with. I recommend it. Maybe a bulk editing function would make the app more interesting for the mass.

SPLENTIFUL
Alemania
7 días usando la aplicación
Fecha de modificación: 18 de septiembre de 2021

This app keeps crashing. We rely on it for supplemental info on product listings and were just told that they do not have developers to fix it for TWO WEEKS. Two weeks where we cannot add any new products to our shop. I am beside myself - beware adding this garbage app to your site. You will not get the support you need when it stops working.

Core Fabrics
Canadá
4 meses usando la aplicación
Fecha de modificación: 24 de octubre de 2020

I must correct myself (regarding my previous review -below-): I found out that if I successfully create a field set and I publish it, it works as advertised, in fact it looks great and although is a little complicated and not too UX friendly, it does the job very well. But the code I introduced in my product liquid template went missing, like it was erased, and that caused my fields to disappear form mu published site. I tried to repeat that event just to prove my thesis but I haven’t been able to. I'm 100% positive that code went missing without my intervention. I’m bumping it to 4 stars (not 5 because I’m not certain it won’t happen again and reliability is a big factor for me). Original review: If you want to see how it might look if it actually worked, then go ahead and install this app. I installed it a couple of days ago and after lots of hour of work it looked very nice, but today is just not showing none of my fields on my online store. They just won’t answer via human support, they just send some robot replies saying "read this", "go there", "create an account", "wait for a ticket" and all that runaround. It's a shame cus it really did what I was looking for. I'm sure they want me to follow a support protocol, but after crashing as it did, I don't think it worth the shot.

iLoveGoodBuys
Panamá
3 meses usando la aplicación
ArenaCommerce respondió 23 de octubre de 2020

Hi iLoveGoodBuys,

Sorry about the inconvenience, it's a ticket system so we need to take some time to answers your request. We already feedback on the ticket then request access your store to check the issue.

Fecha de modificación: 12 de noviembre de 2020

RETALIATING CUSTOMER SERVICE!!! BEWARE We ran into an issue with a custom field, where the content we placed in their app would change in the front end. When asked for support with detailed information about the issue, this was the response from their "Customer Success Specialist": We don't offer service to debug any issue from your custom code because there are a lot of tickets we should handle daily. " It is worth noting, our code was not "custom" was just the implementation of the app's functionalities. When asked to take a closer look at our original email, they dismissed it again. Good app, horrible customer support. ** Update: The app retaliated to the above review by blocking our already configured content in the app. When we reach out to them about the issue, this was their response. "Thank you for your interest in our application. Unfortunately, we won’t be able to further help. We’ve learned that aspects of your business model do not agree with our company mission, but we’ve included a list of providers we recommend" David Hoang / When confronted about this being a retaliation. This was their response: "Sorry, we have to refuse to provide this service to you. it’s not problem with your review. It’s only because we can’t meet your expectation about service. Hope you sympathize" It is clear here, as much as they want to try to hide it, that it is all about the review. Any app that highjacks your site because you were not happy with their customer service should not be part of the community. Or should users be afraid of apps blocking them based on reviews?

Aztro Marketplace
Estados Unidos
4 meses usando la aplicación
ArenaCommerce respondió 1 de octubre de 2020

Thank you for your feedback. We can't support any issue that not related to the app features. It's a theme customization request so we can't help.