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Greate, I love to use this app and it's working as per my requirement. If I need any help I will email your support ID.
Your feedback helps us to improve service for everyone.
The app is fine however I am only writing this review so I stop getting the annoying review request every time I use the custom fields
サイトに自由な編集エリアを追加するのにアプリを使用しています。外部アプリのため、シームレスに編集ができないとう点のみ不便だなと感じますが、無料でやりたいことがほとんどが実現できていて大変助かっています。
Good app to add those extra fields to your website. You can do a lot with this tool - just use it intelligently.
La verdad soy nuevo en esta app, es para que pare de saltarme el Pop Up. Estoy creando nuevos productos y salta cada vez la reseña.
Lamentamos que las ventanas emergentes te molesten. Sólo lo mostramos con la condición de que lleves bastante tiempo utilizando la aplicación y tengas suficiente experiencia con ella.
Happy so far. We use this app to create custom fields of content that is difficult to do on Shopify's standard platform. A bit expensive. Wish it was a bit cheaper and we'd use it even more. I'd recommend this to any store with a lot of product content and custom fields / images.
We have been getting "ourstore.myshopify.com refused to connect" the past 2 weeks anytime we try to open the app. I've left two support tickets, no one has got back to me. And when I try to create an account on their portal to see the tickets, it says I'm not allowed on the portal.
Then when I tried contacting them on their general site's form, after form submission it says "the site can't be reached". Is this app now dead? What is going on? I'll happily update this review if you guys actually get back to me and help us get the app running again. Please assist!
Can you kindly send your request to support@arenacommerce.com? We're currently unable to locate your inquiry in our ticket system.
To resolve this matter, please access the following link by copying and pasting it into your browser: https://app.advancedcustomfield.com/auth?shop=yourstoreurl.myshopify.com
Remember to substitute "yourstoreurl" with your precise store URL, following the format specified in our description.
We loved this app for the longest time, but it's been down the past few days, and have had zero communication from them, even though I've emailed them a few times. We usually access it daily and have not been able to so it's affecting sales on our website. I really hope they get back to us soon. 9.17.2021 UPDATE: ArenaCommerce reached out quickly after receiving this review and additional contact through Shopify Plus Support. I was not aware, nor was it obvious, that support requests only occur in their support portal and not via email. Upon logging into their support portal I did see that they responded to my initial email for help very quickly, and that information did solve my problem. For those of you that are considering this app, just be aware that they have a support portal that you need to create an account on, vs just being able to communicate requests via email. Other than this misunderstanding, I do recommend the app. We use it for a large variety of different features on our website and it works perfectly.
We already reply you 2 days ago: https://support.arenacommerce.com/a/tickets/85743. Please check the ticket response then follow instructions. You may add our support email to the whitelist if you don't receive this email from our support team.
Used to add custom product data to receipts. Functionality works well. Wish the app loaded a little faster.
We are using this app to show custom fields in our products and variations. The team has been really helpful and will app some custom code now for free. Great app without any performance issues.
Thanks CF Team
HALM Straws