리뷰 (89)

전체 평점
4.4
평점 수준당 개수
  • 평점의 71%가 별 5개입니다
  • 평점의 15%가 별 4개입니다
  • 평점의 7%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 7%가 별 1개입니다
2024년 6월 11일에 편집됨

Terrible support.

We used this app to make custom fields for FAQ pages on each product we then added a link to our FAQ page. The url is correct . However when you click on it goes to a 404 page because is doubles the url.
Reached out to support for over a week. They finally got back to resolve the issue.

Underground Lighting
미국
앱 사용 기간 3년 초과
2024년 6월 24일

I had a quirky issue, and once I reached tech support, they fixed my issue in less than 24 hours. Wow. That was great.

The app has been incredibly helpful in setting up a custom modification for my Shopify product page. I couldn't be happier.

MA9
미국
앱 사용 기간 4개월
2025년 3월 25일

We purchased the Electro theme from Arena about 6 months ago, and we couldn’t be happier with it. The theme continues to function smoothly and meets all our expectations. We also had a few modifications and small changes that we wanted, and the Arena support team was quick to accommodate them.
They even went beyond their customer support policy to make small customizations for us. Their customer service has been truly impressive, always responsive and helpful.
Highly recommend this theme and their support!

MECHESOL CO
미국
앱 사용 기간 7일
2024년 6월 7일

This is an amazing app with very powerful features that meet all our needs for a professional store. The customer support is just out of this world. They are very fast and kind. They resolved my issue in less than one hour. Full marks to customer support team and technical support team.

SkiTeck
아랍에미리트
앱 사용 기간 대략 1개월
2025년 2월 13일

This was my first time asking for support in the custom field. The Support team fixed my issue with no problem and their support communication was great.

Widin Inc
미국
앱 사용 기간 거의 4년
2024년 4월 10일에 편집됨

They've recently improved their support communication, so we're updating the review.. because when the app works, its great. Hopefully going forwards, everything will work as expected.

K A L I T A
영국
앱 사용 기간 거의 3년
2024년 7월 2일

I had a very custom project to complete and the support team walked me through every step of it...Thank You So Much! :-)

Healthspan Holistic
미국
앱 사용 기간 거의 3년
2024년 4월 19일에 편집됨

Very good application with particularly responsive customer service!

Epycure
프랑스
앱 사용 기간 2년 초과
2023년 7월 31일

We have been getting "ourstore.myshopify.com refused to connect" the past 2 weeks anytime we try to open the app. I've left two support tickets, no one has got back to me. And when I try to create an account on their portal to see the tickets, it says I'm not allowed on the portal.

Then when I tried contacting them on their general site's form, after form submission it says "the site can't be reached". Is this app now dead? What is going on? I'll happily update this review if you guys actually get back to me and help us get the app running again. Please assist!

Shakúff
미국
앱 사용 기간 2년 초과
답글 ArenaCommerce개 2023년 8월 2일

Can you kindly send your request to support@arenacommerce.com? We're currently unable to locate your inquiry in our ticket system.

To resolve this matter, please access the following link by copying and pasting it into your browser: https://app.advancedcustomfield.com/auth?shop=yourstoreurl.myshopify.com

Remember to substitute "yourstoreurl" with your precise store URL, following the format specified in our description.

2024년 2월 2일

Be very careful with this app, all of a sudden it started picking up our custom pricing and editing the price to display $0.00 at check out.

Resulting in the product pricing all messed up in your cart

We explained how urgent it was to the app owner , still waiting

We have to remove from each product one by one because no help from developer

Fusion Body Art
오스트레일리아
앱 사용 기간 대략 2년