리뷰 (117)

전체 평점
4.3
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  • 평점의 9%가 별 1개입니다
2021년 4월 27일

Here's my story. Been using this app for the last 2 months. The store is in the dev stage. About to go live. The app suddenly changed it's plan and immediately the freeplan I was using changed and the app became unusable. They changed the export/import paid suddenly without any notice and everyone who was using this feature and this plan affected including me. I rated this app 1 star at that time. They told me that they will give me 6 months free for removing the 1-star review. And I did remove the 1-star review. Now, they removed this app from the Indian store. So, the app became incompatible for my shopify store. Is this a joke? Suddenly the app becomes unavailable for any market? Is this how Shopify and the app behaves? What would happen if this happens to all other apps? Is Shopify a reliable platform for e-commerce development? Are you sure?

Natural Bliss
인도
앱 사용 기간 대략 1개월
답글 ArenaCommerce개 2021년 4월 27일

Thank you for your interest in the app. However, there are some features that require many months & take a high cost to maintenance so we should charge for it.

2021년 9월 8일

Great add on, but kept prompting to review to be able to use it. And you have to use a minimum 100 characters to be to submit a review.

Hakuna Pets
미국
앱 사용 기간 27일
2020년 4월 28일에 편집됨

Thanks for the great app for free! Very versatile and useful features that give us the ability to expand Shopify site customization vastly.

Supplement Mart
오스트레일리아
앱 사용 기간 대략 16시간
2020년 5월 15일

Bad response !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

CrystalCarat
인도
앱 사용 기간 대략 17시간
답글 ArenaCommerce개 2020년 5월 15일

We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better.

Please feel free reach out to support@arenacommerce.com with any further comments, concerns, or suggestions you wish to share. We don’t receive your feedback so how can we response?
We would love to make things right if you give us another chance.

2021년 8월 9일

Good app. Support is quick to respond. Has a good feature app, probably the best Advanced Custom Fields app, simple to use.

Lily & Bean
영국
앱 사용 기간 29분
2020년 5월 28일에 편집됨

The app looked really good at the start. But the thing that did the whole app in is the import sample data. This wipes out all that you have created earlier if you use it accidentally. Lost 4 hours of work. Just too sensitive in a team environment. A supposedly useful feature is its Achilles heel.

Thank you for your reply. Saving a template feature is quite important. Changed from one to three stars for sincere reply.

Picket&Rail Singapore's No.1 Premium Solid Wood Furniture & Custom Lifestyle Retailer
싱가포르
앱 사용 기간 대략 7시간
답글 ArenaCommerce개 2020년 5월 27일

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better.
Please feel free reach out to support@arenacommerce.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
To be honest, we have never encountered a case like you among the thousands of stores that use our app. You will not lose custom form settings data unless you click the Save button after clicking import & verify your new setting. In addition, your metafields value is stored by Shopify so it can't lost with import sample custom field setting feature.

2023년 3월 7일에 편집됨

very great help from the staff! thanks. they contact me and fix the problem I was facing. and everything is fine now.

PETEREST
영국
앱 사용 기간 27분
답글 ArenaCommerce개 2023년 3월 4일

The code you added to your website seems incorrect. Our support team has already made the necessary changes to your Liquid to accommodate your requirements, and any additional changes may cause unexpected issues on your website.