리뷰 (90)

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2024년 11월 19일에 편집됨

Aucun autre moyen de vous contacter qu'en passant par l'app store shopify : votre module ne fonctionne pas nous souhaitons votre intervention svp c'est urgent

Plouf!
프랑스
앱 사용 기간 거의 2년
2023년 7월 31일

We have been getting "ourstore.myshopify.com refused to connect" the past 2 weeks anytime we try to open the app. I've left two support tickets, no one has got back to me. And when I try to create an account on their portal to see the tickets, it says I'm not allowed on the portal.

Then when I tried contacting them on their general site's form, after form submission it says "the site can't be ...

Shakúff
미국
앱 사용 기간 2년 초과
답글 ArenaCommerce개 2023년 8월 2일

Can you kindly send your request to support@arenacommerce.com? We're currently unable to locate your inquiry in our ticket system.

To resolve this matter, please access the ...

2024년 2월 2일

Be very careful with this app, all of a sudden it started picking up our custom pricing and editing the price to display $0.00 at check out.

Resulting in the product pricing all messed up in your cart

We explained how urgent it was to the app owner , still waiting

We have to remove from each product one by one because no help from developer

Fusion Body Art
오스트레일리아
앱 사용 기간 대략 2년
2022년 10월 23일

Is the Tool currently offline? I can't get access to the dashboard, I get the following error message: "app.advancedcustomfield.com refused to connect." The app was working well until 2 days ago when it stopped working. We build our whole store with it so we can't access any of our functionality to change, adjust etc. Pretty bad timing as there are a couple of sales ahead starting tomorrow :/

Wolkenfeld
독일
앱 사용 기간 1년 초과
답글 ArenaCommerce개 2022년 10월 23일

We were so sorry to hear about the negative experience you had with the app. Please accept our sincerest apologies for the stress and frustration this has caused you.

2021년 9월 18일에 편집됨

This app keeps crashing. We rely on it for supplemental info on product listings and were just told that they do not have developers to fix it for TWO WEEKS. Two weeks where we cannot add any new products to our shop. I am beside myself - beware adding this garbage app to your site. You will not get the support you need when it stops working.

Core Fabrics
캐나다
앱 사용 기간 4개월
2021년 3월 5일에 편집됨

Very Bad! App dashboard not loading.I have try many time but load any more. Just useless this app is.

DELIGHT OptoElectronics Pte. Ltd
싱가포르
앱 사용 기간 대략 3시간
답글 ArenaCommerce개 2021년 5월 17일

Sorry, there are some issue can happen sometimes but we always here for help. I hope that you can give us a chance to support you.