Avaliações (90)

Classificação geral
4,4
Número por nível de avaliação
  • 72% das avaliações são de 5 estrelas
  • 13% das avaliações são de 4 estrelas
  • 7% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 7% das avaliações são de 1 estrelas
Data de edição: 19 de novembro de 2024

Aucun autre moyen de vous contacter qu'en passant par l'app store shopify : votre module ne fonctionne pas nous souhaitons votre intervention svp c'est urgent

Plouf!
França
Quase 2 anos usando o app
31 de julho de 2023

We have been getting "ourstore.myshopify.com refused to connect" the past 2 weeks anytime we try to open the app. I've left two support tickets, no one has got back to me. And when I try to create an account on their portal to see the tickets, it says I'm not allowed on the portal.

Then when I tried contacting them on their general site's form, after form submission it says "the site can't be reached". Is this app now dead? What is going on? I'll happily update this review if you guys actually get back to me and help us get the app running again. Please assist!

Shakúff
Estados Unidos
Mais de 2 anos usando o app
ArenaCommerce deixou uma resposta 2 de agosto de 2023

Can you kindly send your request to support@arenacommerce.com? We're currently unable to locate your inquiry in our ticket system.

To resolve this matter, please access the following link by copying and pasting it into your browser: https://app.advancedcustomfield.com/auth?shop=yourstoreurl.myshopify.com

Remember to substitute "yourstoreurl" with your precise store URL, following the format specified in our description.

2 de fevereiro de 2024

Be very careful with this app, all of a sudden it started picking up our custom pricing and editing the price to display $0.00 at check out.

Resulting in the product pricing all messed up in your cart

We explained how urgent it was to the app owner , still waiting

We have to remove from each product one by one because no help from developer

Fusion Body Art
Austrália
Aproximadamente 2 anos usando o app
23 de outubro de 2022

Is the Tool currently offline? I can't get access to the dashboard, I get the following error message: "app.advancedcustomfield.com refused to connect." The app was working well until 2 days ago when it stopped working. We build our whole store with it so we can't access any of our functionality to change, adjust etc. Pretty bad timing as there are a couple of sales ahead starting tomorrow :/

Wolkenfeld
Alemanha
Mais de 1 ano usando o app
ArenaCommerce deixou uma resposta 23 de outubro de 2022

We were so sorry to hear about the negative experience you had with the app. Please accept our sincerest apologies for the stress and frustration this has caused you.

Data de edição: 18 de setembro de 2021

This app keeps crashing. We rely on it for supplemental info on product listings and were just told that they do not have developers to fix it for TWO WEEKS. Two weeks where we cannot add any new products to our shop. I am beside myself - beware adding this garbage app to your site. You will not get the support you need when it stops working.

Core Fabrics
Canadá
4 meses usando o app
Data de edição: 5 de março de 2021

Very Bad! App dashboard not loading.I have try many time but load any more. Just useless this app is.

DELIGHT OptoElectronics Pte. Ltd
Singapura
Aproximadamente 3 horas usando o app
ArenaCommerce deixou uma resposta 17 de maio de 2021

Sorry, there are some issue can happen sometimes but we always here for help. I hope that you can give us a chance to support you.