评论 (89)

整体评分
4.4
每个评分等级的数量
  • 71% 的评分是 5 星
  • 15% 的评分是 4 星
  • 7% 的评分是 3 星
  • 1% 的评分是 2 星
  • 7% 的评分是 1 星
编辑时间:2024年11月19日

Aucun autre moyen de vous contacter qu'en passant par l'app store shopify : votre module ne fonctionne pas nous souhaitons votre intervention svp c'est urgent

Plouf!
法国
接近2年 人在使用应用
2022年10月23日

Is the Tool currently offline? I can't get access to the dashboard, I get the following error message: "app.advancedcustomfield.com refused to connect." The app was working well until 2 days ago when it stopped working. We build our whole store with it so we can't access any of our functionality to change, adjust etc. Pretty bad timing as there are a couple of sales ahead starting tomorrow :/

Wolkenfeld
德国
1年多 人在使用应用
ArenaCommerce已回复 2022年10月23日

We were so sorry to hear about the negative experience you had with the app. Please accept our sincerest apologies for the stress and frustration this has caused you.

编辑时间:2021年9月17日

We loved this app for the longest time, but it's been down the past few days, and have had zero communication from them, even though I've emailed them a few times. We usually access it daily and have not been able to so it's affecting sales on our website. I really hope they get back to us soon. 9.17.2021 UPDATE: ArenaCommerce reached out quickly after receiving this review and additional contact through Shopify Plus Support. I was not aware, nor was it obvious, that support requests only occur in their support portal and not via email. Upon logging into their support portal I did see that they responded to my initial email for help very quickly, and that information did solve my problem. For those of you that are considering this app, just be aware that they have a support portal that you need to create an account on, vs just being able to communicate requests via email. Other than this misunderstanding, I do recommend the app. We use it for a large variety of different features on our website and it works perfectly.

Swig Life
美国
1年多 人在使用应用
ArenaCommerce已回复 2021年9月17日

We already reply you 2 days ago: https://support.arenacommerce.com/a/tickets/85743. Please check the ticket response then follow instructions. You may add our support email to the whitelist if you don't receive this email from our support team.

2021年9月8日

This app is great for a using metafields on our site! Also the support I have received has been top notch!

SDHQ
美国
1年多 人在使用应用
2021年9月2日

Used to add custom product data to receipts. Functionality works well. Wish the app loaded a little faster.

Erie Basin
美国
1年多 人在使用应用
2021年10月26日

Super Support, schnelle und effektive Hilfe. Obwohl vom Erstkontakt bis zur endgültigen Hilfe leider 3 Tage vergingen - trotzdem volle Punktzahl.

Musicmedia24
德国
1年多 人在使用应用
2021年9月8日

We use this app is the platform for our custom amends. It's really great and allows a heap of customisation!!

The Plants Project
澳大利亚
1年多 人在使用应用
2021年8月12日

Overall a good app. Kind of stinks to have to open a new window every time your doing an edit. Also the pop up asking me to leave a review wouldn't go away until I wrote one so that's pretty annoying.

Frankie & Claude
美国
1年多 人在使用应用
2021年9月6日

Very good as a service to add extra data points to your pages. Makes your life simple and fast. Must try for all. It will surely help!

Teacurry
印度
大约1年 人在使用应用
2021年9月7日

I use this app to add additional photos to product collections. I wish the integration was more direct but it accomplishes what we need to do.

Bedside Manor
美国
大约1年 人在使用应用