评论 (89)

整体评分
4.4
每个评分等级的数量
  • 71% 的评分是 5 星
  • 15% 的评分是 4 星
  • 7% 的评分是 3 星
  • 1% 的评分是 2 星
  • 7% 的评分是 1 星
编辑时间:2024年6月11日

Terrible support.

We used this app to make custom fields for FAQ pages on each product we then added a link to our FAQ page. The url is correct . However when you click on it goes to a 404 page because is doubles the url.
Reached out to support for over a week. They finally got back to resolve the issue.

Underground Lighting
美国
3年多 人在使用应用
2024年6月24日

I had a quirky issue, and once I reached tech support, they fixed my issue in less than 24 hours. Wow. That was great.

The app has been incredibly helpful in setting up a custom modification for my Shopify product page. I couldn't be happier.

MA9
美国
4个月 人在使用应用
2025年3月25日

We purchased the Electro theme from Arena about 6 months ago, and we couldn’t be happier with it. The theme continues to function smoothly and meets all our expectations. We also had a few modifications and small changes that we wanted, and the Arena support team was quick to accommodate them.
They even went beyond their customer support policy to make small customizations for us. Their customer service has been truly impressive, always responsive and helpful.
Highly recommend this theme and their support!

MECHESOL CO
美国
7天 人在使用应用
2024年6月7日

This is an amazing app with very powerful features that meet all our needs for a professional store. The customer support is just out of this world. They are very fast and kind. They resolved my issue in less than one hour. Full marks to customer support team and technical support team.

SkiTeck
阿拉伯联合酋长国
大约1个月 人在使用应用
2025年2月13日

This was my first time asking for support in the custom field. The Support team fixed my issue with no problem and their support communication was great.

Widin Inc
美国
接近4年 人在使用应用
编辑时间:2024年4月10日

They've recently improved their support communication, so we're updating the review.. because when the app works, its great. Hopefully going forwards, everything will work as expected.

K A L I T A
英国
接近3年 人在使用应用
2024年7月2日

I had a very custom project to complete and the support team walked me through every step of it...Thank You So Much! :-)

Healthspan Holistic
美国
接近3年 人在使用应用
编辑时间:2024年4月19日

Very good application with particularly responsive customer service!

Epycure
法国
2年多 人在使用应用
2023年7月31日

We have been getting "ourstore.myshopify.com refused to connect" the past 2 weeks anytime we try to open the app. I've left two support tickets, no one has got back to me. And when I try to create an account on their portal to see the tickets, it says I'm not allowed on the portal.

Then when I tried contacting them on their general site's form, after form submission it says "the site can't be reached". Is this app now dead? What is going on? I'll happily update this review if you guys actually get back to me and help us get the app running again. Please assist!

Shakúff
美国
2年多 人在使用应用
ArenaCommerce已回复 2023年8月2日

Can you kindly send your request to support@arenacommerce.com? We're currently unable to locate your inquiry in our ticket system.

To resolve this matter, please access the following link by copying and pasting it into your browser: https://app.advancedcustomfield.com/auth?shop=yourstoreurl.myshopify.com

Remember to substitute "yourstoreurl" with your precise store URL, following the format specified in our description.

2024年2月2日

Be very careful with this app, all of a sudden it started picking up our custom pricing and editing the price to display $0.00 at check out.

Resulting in the product pricing all messed up in your cart

We explained how urgent it was to the app owner , still waiting

We have to remove from each product one by one because no help from developer

Fusion Body Art
澳大利亚
大约2年 人在使用应用