評論 (89)

整體評分
4.4
各級評分數量
  • 71% 的評分為 5 顆星
  • 15% 的評分為 4 顆星
  • 7% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 7% 的評分為 1 顆星
編輯時間:2024年11月19日

Aucun autre moyen de vous contacter qu'en passant par l'app store shopify : votre module ne fonctionne pas nous souhaitons votre intervention svp c'est urgent

Plouf!
法國
使用應用程式 接近2年
2023年7月31日

We have been getting "ourstore.myshopify.com refused to connect" the past 2 weeks anytime we try to open the app. I've left two support tickets, no one has got back to me. And when I try to create an account on their portal to see the tickets, it says I'm not allowed on the portal.

Then when I tried contacting them on their general site's form, after form submission it says "the site can't be reached". Is this app now dead? What is going on? I'll happily update this review if you guys actually get back to me and help us get the app running again. Please assist!

Shakúff
美國
使用應用程式 2年多
ArenaCommerce 已回覆 2023年8月2日

Can you kindly send your request to support@arenacommerce.com? We're currently unable to locate your inquiry in our ticket system.

To resolve this matter, please access the following link by copying and pasting it into your browser: https://app.advancedcustomfield.com/auth?shop=yourstoreurl.myshopify.com

Remember to substitute "yourstoreurl" with your precise store URL, following the format specified in our description.

2024年2月2日

Be very careful with this app, all of a sudden it started picking up our custom pricing and editing the price to display $0.00 at check out.

Resulting in the product pricing all messed up in your cart

We explained how urgent it was to the app owner , still waiting

We have to remove from each product one by one because no help from developer

Fusion Body Art
澳洲
使用應用程式 大約2年
2022年10月23日

Is the Tool currently offline? I can't get access to the dashboard, I get the following error message: "app.advancedcustomfield.com refused to connect." The app was working well until 2 days ago when it stopped working. We build our whole store with it so we can't access any of our functionality to change, adjust etc. Pretty bad timing as there are a couple of sales ahead starting tomorrow :/

Wolkenfeld
德國
使用應用程式 1年多
ArenaCommerce 已回覆 2022年10月23日

We were so sorry to hear about the negative experience you had with the app. Please accept our sincerest apologies for the stress and frustration this has caused you.

編輯時間:2021年9月18日

This app keeps crashing. We rely on it for supplemental info on product listings and were just told that they do not have developers to fix it for TWO WEEKS. Two weeks where we cannot add any new products to our shop. I am beside myself - beware adding this garbage app to your site. You will not get the support you need when it stops working.

Core Fabrics
加拿大
使用應用程式 4個月
編輯時間:2021年3月5日

Very Bad! App dashboard not loading.I have try many time but load any more. Just useless this app is.

DELIGHT OptoElectronics Pte. Ltd
新加坡
使用應用程式 大約3小時
ArenaCommerce 已回覆 2021年5月17日

Sorry, there are some issue can happen sometimes but we always here for help. I hope that you can give us a chance to support you.