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It's a powerful application alright! - particularly if like us, you're dealing with the highly inflexible Shopify Markets and trying to offer regional options. Some parts are a bit over my head but the developer Devon was super quick to offer support and advice. It's early days for us but I'm confident that it will be great solution for us.
Besides sending a script, there is no support. I am having trouble figuring out this app, and no response.
We're so sorry to hear you aren't having luck using our app on your store. We strive to work with every one of our customers to ensure they are able to successfully see the value of ASL.
We've checked our support tickets and found that we responded this morning to your team with instructions on how to get everything up and running. We're committed to helping to ensure this works for your store! Can we please connect with you to help you resolve this issue?
Please reach out to us directly at asl+support@shop-keeper.com or reply here, and we'll get you the assistance you need!
WOW! What great customer service. Walked us through store setup and was able to problem solve a major issue for us. Thanks so much, brilliant app with remarkable capabilities and customer service second to NONE. Is it possible to give 6 stars?
Wonderful support from Alex the Developer of this app. He was able to teach me how to set up and use the app to fit with my specific needs. This app is exactly what I needed to scale my store and products into the US from Australia. I am now able to have US customers redirected to my US page that is connected to my US warehouse and also hide products that I don't currently have available in the US but I do have available in AUS. Without this app, I would not have been able to launch in the US without setting up multiple domains and costing a lot more money. Thank you Thank you for creating this and making it much more cost effective and easier to launch into global markets. Highly recommend!
simply doesnt work. Keep adding USA in my edit zone even if I dont select this country. and even after enabling the app, the URL redirect doesn't work.
also it says "Server Error" from time to time
We're so sorry to hear you aren't having luck using our app on your store. We strive to work with every one of our customers to ensure they are able to successfully see the value of ASL. I don't believe we've received a support request from you, but regardless we're happy to help!
We would be more than happy to take a look at your configuration and ensure that ASL works properly for your store. Please reach out to us directly at asl+support@shop-keeper.com or reply here, and we'll get connected with you!