Advanced Store Localization

We have seeked answers from the app-developers about this app many times during several years without any replies.
We keep on being charged without the app working at all and it has messed up our entire store. Avoid this app.

I've sent two emails to support, and I waited over a week for a response to each one. The support has been absolutely nonexistent. So far, this is the worst app I've ever installed, and I use more than 15 apps on my website.

The support team is slow to respond, and I was charged before I could even use it properly. It’s heartbreaking. Please be cautious before downloading.

Highly Recommended – A Game-Changer for Global Sellers!

This app has completely transformed how we manage our international store. With its smart geolocation and geotargeting features, we can now offer a personalized shopping experience to customers across different regions—without needing multiple stores.

The tariff and regional compliance automation is a lifesaver! It automatically adjusts pricing and product visibility based on local regulations, which saves us hours of manual work and prevents costly errors.

What I love most:

Super easy setup, even with complex tariff rules

Dynamic pricing that updates smoothly

Precise province/state targeting for specific regional tariffs

Clean interface and responsive support team

If you’re selling globally and want to conquer tariffs while keeping your store efficient and compliant, this app is absolutely worth it!

My overall experience has been extremely positive. The app gives us the granular control that's missing from Shopify's native localization features.

We use this app to change the layout and essentially show a completely different website based on user location.

I have had to contact the developer for specific use case modifications and the functionality was added to the app and live on our website within 24hrs.

Great support- the team got in touch and fixed any issues I had. Everything is working perfectly!

Great App, been using it for last 2 years.
Support is also very good and prompt .

One thing I would like to suggest the developers is to improve the User Interface
its currently not that user friendly. For e.g. you cannot search products by SKU which I think is very important when you have a large inventory.

This is literally the first time I've had to leave a poor review anywhere, but in this case, it is well deserved. Think twice before investing in this app!

TL;DR:

This app may offer enticing functionality, but beware - it comes with poor support and is not a simple plug-and-play solution. After changing ownership, the app's support services deteriorated drastically. They failed to address our configuration issues after a theme update, resulting in a 5-figure loss in sales and counting. Despite repeated attempts to resolve the problem, their responses were automated and they did not take any concrete action.

Full review:

We have been using this app for over two years, during which the service quality has taken a severe dive, particularly in terms of support.

In our initial experience, the developer of the app, Alex, provided commendable support. When one of the key features we needed wasn't working, he stepped in and got everything up and running in a matter of 3-4 days. But the trouble began when Alex sold the app to the current company.

Our woes began when we updated our theme and found that the previous configuration wasn't compatible. Reaching out to the new support team was the first step in a frustrating cycle of poorly handled support and ineffective communication. The support team directed us to their 'resources', which consisted of a paltry three videos, and suggested we fix the problem ourselves. This issue wasn't a simple "one size fits all" situation that could be easily solved using their standard resources.

After much back and forth, the support team finally tried to work on the configuration, but to no avail. In fact, their attempts not only failed to resolve the issues with the new theme but also effectively messed up the previous theme's configuration. We couldn't revert back to the old theme, and neither could we move forward with the new one. The prolonged downtime and the issues with the themes cost us a staggering 5-figure loss in sales revenue.

The response from the support team was nothing short of canned answers, with insincere assurances that our issue was important and that they were working to resolve it. However, they didn't put any real effort into the problem. How do I know this? Because when we removed their access to our store, they didn't even realize it!

After a month of fruitless emails and non-existent 'work' on the issue, they finally admitted that they hadn't even started on the problem, using 'unusually high traffic issues' as an excuse. The empty promise to 'work on the request as soon as possible' offered no relief, given that it's been a month since our initial report.

In summary, while this app may offer significant functionality, it is far from a plug-and-play solution. It requires hands-on configuration, either from a developer or from the app creators. However, based on our experience, you certainly shouldn't depend on the latter. The poor quality of their support service and their lack of help have proven to be disastrous for us.

As it stands, the app itself is rendered useless without proper configuration and support. We're still waiting for our issue to be resolved. So if you're thinking of getting this app, please consider this review as a cautionary tale.

I've been using this app for almost 2 years now and it works very well.
Instead of creating a whole 2nd store I manage US & Canada on the same Shopify platform. If MAP differ I duplicate the product and show one in one country and the other on the other one. I exclude countries I don't want to have access and redirect them to google (for security issues/hacks etc...). I can exclude whole collections or simple items per country. Easy to use. Wherever I have any issue the support team is always here to help and very responsive. Happy customer.

We've been really pleased with the responsiveness of the team and the app suited our purposes. Recommend.