Avis (262)

Note globale
4,6
Nombre d’avis par note
  • 87 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
28 janvier 2021

Unfortunately the app caused problems with my website, my mega menu stopped working, the add to cart button also wasn't there, the developers were trying to help but unfortunately with different issues over 3 days it was not worth continuing with the app, I deleted the app initially within 8 hours of installing and opting for the higher level, then reinstalled the free version so developers could try and fix the problems and was charged $17.99 NOT IMPRESSED

Love Lee Fabric
Australie
1 jour d’utilisation de l’application
Shine Dezign Infonet a répondu 28 janvier 2021

Hi ,

Thanks for the feedback , really sad to hear that you had the issues with our app, However our technical team worked hard to resolve your issues , when you reached out to us.

We would be more than to assist you with any issues you face and our technical team is always available to assist.

Customer Satisfaction is our motto and would do anything to keep our clients happy.

Thanks

12 septembre 2021

Installed but shown error, tried to contact support, but email and phone can't get though, don't know if this app still available

Orient Power Battery
Chine
Environ 12 heures d’utilisation de l’application
Shine Dezign Infonet a répondu 20 septembre 2021

Hi ,

Thanks for the feedback , really sad to hear that you had the issues with our app,
We had sent you an email and also scheduled call in regards to your queries.

As mentioned in your email , your requirement is not what our app follows but believing in Customer Satisfaction , We offered to create custom feature but didn't heard back from you .

We would be more than to assist you with any issues you face and our technical team is always available to assist.