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this was a very helpful application for preorder management,
the support is ver responsive with chat support in app.
thank you
AMAZING APP! Highly recommend this app. They did an absolutely amazing job getting us set up. They were quick to respond and very attentive. They didn't do anything that we didn't want and helped set up the app up exactly how we wanted it. Of course, the app also functions very well. I have never seen an app give such good support and customization, and do it so quickly.
This app is prefect for what i need it to do. The help has been fantastic. very happy with App and service.
Shikha and her team are extremely helpful and professional. We've asked for numerous custom tweaks in order for their app to match our website and ways of work and they've responded positively to each one. I fully recommend the app and most importantly the team behind it.
Thank for your feedback and recommendations! We are glad you love our app and services :)
Highly recommend this app for preorders. Super easy UI and best app support. They help me in configuring the app and also worked on some theme customization for me.
Estamos teniendo problemas con la pp todo el día y no tenemos solución. No podemos activar casillas ni escribir en las celdas...parece que está bloqueado el acceso a clickar en la web. estamos perdiendo ventas y no obtenemos solución por ningún canal, seguimos a la espera, no es la primera vez que ocurre, lo cierto es decir que en otras ocasiones si nos llegó la solución de manera más rápida
Thank you for bringing your concerns to our attention. We understand the frustration you experienced with our app, and we apologize for any inconvenience caused. However, based on the information you provided, it appears that the issue you encountered may not have been related to our application itself.
We thoroughly investigated your case and found no evidence of any technical issues or errors within our app during the time period you mentioned. In fact, we have received no reports of similar issues from any other users, and our system logs do not indicate any abnormalities.
To address your concerns promptly, we promptly responded to your emails and provided you with recordings demonstrating the smooth flow of our app. We were committed to assisting you and resolving the issue as quickly as possible. However, after your app started functioning properly, we did not receive any further communication from you.
Based on the available information and the lack of corroborating evidence, it seems that the issue you encountered may have been specific to your network configuration, firewall settings, or local system cache. These factors can occasionally interfere with the proper functioning of web-based applications.
We would be more than happy to assist you further if you encounter any issues in the future. Our support team is available to address any concerns or provide troubleshooting guidance. Please feel free to reach out to us with any specific details or screenshots that can help us identify and resolve any potential problems.
We value your feedback and strive to provide the best possible user experience. If you have any additional questions or concerns, please don't hesitate to let us know.
Best Regards,
Shine Dezign Infonet Team.
We have multiple stores where we need to manage pre-orders and this app is by far the best out there. Shikha and her team are very professional and open to any changes that we need to improve the app to suit our processes better. I absolutely recommend it.
This app does what it says it will do. Ran into some theme trouble and support (Rikita) was awesome!. Definitely a must for any business that needs partial payment. This is a great tool. Just wish it had a list to click to see what pre orders have been set up for quicker reference.
Thank you for review . In app , above the product list on top right corner you can see "View Pre-orders list" . You can contact us via email as well if you need further help .
Great app and support, had some difficulties with the shipping but received quick support and they are more than willing to help! Really appreciate it!
Great solution for all that have customizable products to sell. Support is very efficient and fast. Love this Add On App.