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Installed but shown error, tried to contact support, but email and phone can't get though, don't know if this app still available
Hi ,
Thanks for the feedback , really sad to hear that you had the issues with our app,
We had sent you an email and also scheduled call in regards to your queries.
As mentioned in your email , your requirement is not what our app follows but believing in Customer Satisfaction , We offered to create custom feature but didn't heard back from you .
We would be more than to assist you with any issues you face and our technical team is always available to assist.
Excellent! I am so impressed with their customer service — Vineet quickly understood my requests and made complex code changes for my shop that I feel are worth many times more the monthly price paid. It exceeded my expectations. It's everything I wanted and more. Don't hesitate to buy this app!
I have used a few of the larger preorder apps on my store before and after many issues of the app breaking down I decided to swap to Advanced PreOrder and I cannot be happier with my decision. The support team in prompt and actually reads my email and addresses the issues going above and beyond to help! Their app is extremely well built and easy to use as well HIGHLY RECCOMENDED
I highly recommend Advanced PreOrder-Partial Pay for any Shopify store looking to streamline their pre-order process. The app is easy to use and has a range of useful features, including partial payments and customizable pre-order messaging. The customer support is also excellent, with prompt and helpful responses to any questions or issues. Overall, a great app that has helped improve our pre-order sales and customer experience. 5 stars!
It's a nice support guy/team, but the app doesn't work. My intention was to use it for "coming soon" registration. I am specifically searching for a possibility that can send a now in-stock notification by email, not a "pre-order/pay-now" option. Though what I ran into with this app was unusable.
On the background it seeks contact with a .TK domain that is probably not reachable and that makes the app not do anything (even in production).
Consulted with support and they asked me to reinstall it again, with the effect that my 3 dial trial was over right away.
With support's help I got the "coming soon" email registration up and running, but then again, a few hours later, the app is not accessible again. Probably again due to loss of contact with the .TK domain.
Furthermore, the user interface could use come tweaking. This app is just not ready for selling (or at least the functionality I wanted).
So I uninstalled the app. I now paid for something I don't use.
So my advise to these guys. Get another back-office domain and release something more stable. Don't work with new clients on features that aren't finished. I can see effort is done, but it just doesn't work for me now.
The application works well, not so much at first, but they have a good customer service and the guys entered to solve problems in the template code and so if it worked without problem
Exactly what i was after, includes various pre order options and really helpful with support. Would recommend.
This app is very useful for certain items that we sometimes sell on a pre order basis. The customer service is very responsive and helpful and ready to answer any queries.
App did precisely what its advertised, support is great, and on point 24/7, would recommend definitely to anybody, that needs this type of service
Works as intended, support is always on point, and available for help 24/7, highly recommended, app and this team