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Highly recommend this app for preorders. Super easy UI and best app support. They help me in configuring the app and also worked on some theme customization for me.
Estamos teniendo problemas con la pp todo el día y no tenemos solución. No podemos activar casillas ni escribir en las celdas...parece que está bloqueado el acceso a clickar en la web. estamos perdiendo ventas y no obtenemos solución por ningún canal, seguimos a la espera, no es la primera vez que ocurre, lo cierto es decir que en otras ocasiones si nos llegó la solución de manera más rápida
Thank you for bringing your concerns to our attention. We understand the frustration you experienced with our app, and we apologize for any inconvenience caused. However, based on the information you provided, it appears that the issue you encountered may not have been related to our application itself.
We thoroughly investigated your case and found no evidence of any technical issues or errors within our app during the time period you mentioned. In fact, we have received no reports of similar issues from any other users, and our system logs do not indicate any abnormalities.
To address your concerns promptly, we promptly responded to your emails and provided you with recordings demonstrating the smooth flow of our app. We were committed to assisting you and resolving the issue as quickly as possible. However, after your app started functioning properly, we did not receive any further communication from you.
Based on the available information and the lack of corroborating evidence, it seems that the issue you encountered may have been specific to your network configuration, firewall settings, or local system cache. These factors can occasionally interfere with the proper functioning of web-based applications.
We would be more than happy to assist you further if you encounter any issues in the future. Our support team is available to address any concerns or provide troubleshooting guidance. Please feel free to reach out to us with any specific details or screenshots that can help us identify and resolve any potential problems.
We value your feedback and strive to provide the best possible user experience. If you have any additional questions or concerns, please don't hesitate to let us know.
Best Regards,
Shine Dezign Infonet Team.
This app does what it says it will do. Ran into some theme trouble and support (Rikita) was awesome!. Definitely a must for any business that needs partial payment. This is a great tool. Just wish it had a list to click to see what pre orders have been set up for quicker reference.
Thank you for review . In app , above the product list on top right corner you can see "View Pre-orders list" . You can contact us via email as well if you need further help .
Great app and support, had some difficulties with the shipping but received quick support and they are more than willing to help! Really appreciate it!
Great solution for all that have customizable products to sell. Support is very efficient and fast. Love this Add On App.
We received excellent support when setting this app up for our website. We have some products with custom options, but they helped us implement these, which I am super grateful for! Thank you
Great support! Responsive and good communication. The app does what it's intended to do. Will definitely use again for other projects.
Technical support Team is very responsive, able and pragmatic. A big thank especially to Shikha who helped us a lot, and answered all our questions. The Advanced PreOrder App is easy to use, as much for the seller as for the customers.
First of all, the app itself is amazing and does exactly what it says it does. But the customer service is OUTSTANDING. I had an issue over the weekend and I had two team members working all weekend to fix it! I will be recommending this app to everyone in need of it.
This is great app for our website. We don't carry inventory in every item so this helps us let the customer to order but expect a week. We had a minor issue with the app and we got support immediately. Thanks Vikas for the quick fix!