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Dealing with this app has been a total nightmare. They have applied changes to our live website theme that made the 'Add to Cart' button not visible on the product page, causing us to lose $$ in a day! Now, we need to spend extra money for an expert to retract what they did. Also, it's been weeks of going back and forth with them trying to set up the app, and we have not achieved anything! Installing this app is very disappointing and a total waste of time and money. Never again.
The app was not working properly, and didn't remove the buy now button. It just shows both pre-order and buy now buttons next to each other.
we involved Shopify but the problem didn't resolve and we had many frustrated customers and tens of complaints.
Really bad experience!!
The app worked well for a few days.
Then their server seems to have stopped working. My site is totally blocked (it load a page in 55 seconds).
It hides my Add-to-cart button on Product Page,
I deleted this App immediately once I received the call from my customer who can't buy the product he wanted.
But it still hiding my Add-To-Cart and now I need to contact my web developer to clear all leftover codes.
I hope the App developer di the testing first before quietly updating from the background next time.
Hi ,
Thanks for the feedback , really sad to hear that you had the issues with the ADD to Cart button on the product page .
We tried to contact you , however we didn’t receive any reply from your side .
We would be more than happy to assist you in future .
Thanks
It hides my Add-to-cart button on Product Page and doesn't work with other apps. And we pay the best plan, was a total disappointed
Hi ,
Thanks for the feedback , really sad to hear that you had the issues with the ADD to Cart button on the product page .But We have even given uninstallation instructions but i guess you didn't even check.
Since you were with our Platinum plan , our support is always available to assist with any issues , if only we were contacted or intimated about the issue.
We would be more than happy to assist you in future .
Thanks
Unfortunately the app caused problems with my website, my mega menu stopped working, the add to cart button also wasn't there, the developers were trying to help but unfortunately with different issues over 3 days it was not worth continuing with the app, I deleted the app initially within 8 hours of installing and opting for the higher level, then reinstalled the free version so developers could try and fix the problems and was charged $17.99 NOT IMPRESSED
Hi ,
Thanks for the feedback , really sad to hear that you had the issues with our app, However our technical team worked hard to resolve your issues , when you reached out to us.
We would be more than to assist you with any issues you face and our technical team is always available to assist.
Customer Satisfaction is our motto and would do anything to keep our clients happy.
Thanks
Installed but shown error, tried to contact support, but email and phone can't get though, don't know if this app still available
Hi ,
Thanks for the feedback , really sad to hear that you had the issues with our app,
We had sent you an email and also scheduled call in regards to your queries.
As mentioned in your email , your requirement is not what our app follows but believing in Customer Satisfaction , We offered to create custom feature but didn't heard back from you .
We would be more than to assist you with any issues you face and our technical team is always available to assist.
I installed this app and paid for the premium version with support. The only support option is to email within the app, and all I get is "email cannot be sent"
Super frustrating.