Omtaler (262)

Samlet vurdering
4,6
Antall per vurderingsnivå
  • 87 % av vurderingene er 5 stjerner
  • 5 % av vurderingene er 4 stjerner
  • 2 % av vurderingene er 3 stjerner
  • 2 % av vurderingene er 2 stjerner
  • 5 % av vurderingene er 1 stjerner
25. mai 2022

Exactly what i was after, includes various pre order options and really helpful with support. Would recommend.

Ri-Dry Clothing
Storbritannia
Rundt 2 timer bruker appen
28. januar 2021

Unfortunately the app caused problems with my website, my mega menu stopped working, the add to cart button also wasn't there, the developers were trying to help but unfortunately with different issues over 3 days it was not worth continuing with the app, I deleted the app initially within 8 hours of installing and opting for the higher level, then reinstalled the free version so developers could try and fix the problems and was charged $17.99 NOT IMPRESSED

Love Lee Fabric
Australia
1 dag bruker appen
Shine Dezign Infonet svarte 28. januar 2021

Hi ,

Thanks for the feedback , really sad to hear that you had the issues with our app, However our technical team worked hard to resolve your issues , when you reached out to us.

We would be more than to assist you with any issues you face and our technical team is always available to assist.

Customer Satisfaction is our motto and would do anything to keep our clients happy.

Thanks

Redigert 23. juni 2018

I installed this and it wasn't working. I asked the guy to help me and I gave him a collaborator account. He then discovered the problem and "fixed it" for me without asking me for confirmation or explaining the issue. He did this by uninstalling my pagebuilder (gempages), which completely broke my all product pages and filled them with java errors. I then asked him to undo what he did, and he didn't.

He should've just told me what the problem was so that I could talk with gempages to resolve the compatibility conflict, instead of uninstalling gempages WITHOUT A CONFIRMATION. I mean, who the hell does that? It's so unprofessional. We've lost sales over it and I'm still reinstalling and fixing all the pages.

Update: He worked with us to fix the issues.

Co Kan
USA
1 dag bruker appen
Shine Dezign Infonet svarte 4. mars 2019

We had fixed all the issues from the client's site.

Redigert 4. august 2020

I used this app to launch our new product. I tried the free version, but, it's not an actual trial, you have to upgrade to see the full app capability. Customer service was eager to help, but they were constrained by the apps capabilities for what we needed.

The #1 Thyroid Vitamin
USA
1 dag bruker appen
26. september 2020

The app leaves behind some code when uninstalling. It has some instructions within the app admin but I had to reinstall to find out how to uninstall it completely.

Sindy Collectors Club
Storbritannia
Rundt 23 timer bruker appen
Shine Dezign Infonet svarte 19. oktober 2020

Hello Sindy Collectors Club,

We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.

Our support is available 24/7, please email us anytime. We would more than happy to help you to getting that code removed.

22. desember 2020

This app is very useful for certain items that we sometimes sell on a pre order basis. The customer service is very responsive and helpful and ready to answer any queries.

CrookedImagez - The Store
India
Rundt 1 time bruker appen
12. september 2021

Installed but shown error, tried to contact support, but email and phone can't get though, don't know if this app still available

Orient Power Battery
Kina
Rundt 12 timer bruker appen
Shine Dezign Infonet svarte 20. september 2021

Hi ,

Thanks for the feedback , really sad to hear that you had the issues with our app,
We had sent you an email and also scheduled call in regards to your queries.

As mentioned in your email , your requirement is not what our app follows but believing in Customer Satisfaction , We offered to create custom feature but didn't heard back from you .

We would be more than to assist you with any issues you face and our technical team is always available to assist.

30. juni 2020

App did precisely what its advertised, support is great, and on point 24/7, would recommend definitely to anybody, that needs this type of service

Balcana.com
Bosnia-Hercegovina
27 minutter bruker appen
27. mai 2020

Works as intended, support is always on point, and available for help 24/7, highly recommended, app and this team

Software-codes
Hongkong SAR Kina
24 minutter bruker appen
Redigert 30. mai 2020

It's a nice support guy/team, but the app doesn't work. My intention was to use it for "coming soon" registration. I am specifically searching for a possibility that can send a now in-stock notification by email, not a "pre-order/pay-now" option. Though what I ran into with this app was unusable.

On the background it seeks contact with a .TK domain that is probably not reachable and that makes the app not do anything (even in production).

Consulted with support and they asked me to reinstall it again, with the effect that my 3 dial trial was over right away.

With support's help I got the "coming soon" email registration up and running, but then again, a few hours later, the app is not accessible again. Probably again due to loss of contact with the .TK domain.

Furthermore, the user interface could use come tweaking. This app is just not ready for selling (or at least the functionality I wanted).

So I uninstalled the app. I now paid for something I don't use.

So my advise to these guys. Get another back-office domain and release something more stable. Don't work with new clients on features that aren't finished. I can see effort is done, but it just doesn't work for me now.

ROODKAPJE.NU
Nederland
Rundt 8 timer bruker appen