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I installed this and it wasn't working. I asked the guy to help me and I gave him a collaborator account. He then discovered the problem and "fixed it" for me without asking me for confirmation or explaining the issue. He did this by uninstalling my pagebuilder (gempages), which completely broke my all product pages and filled them with java errors. I then asked him to undo what he did, and he didn't.
He should've just told me what the problem was so that I could talk with gempages to resolve the compatibility conflict, instead of uninstalling gempages WITHOUT A CONFIRMATION. I mean, who the hell does that? It's so unprofessional. We've lost sales over it and I'm still reinstalling and fixing all the pages.
Update: He worked with us to fix the issues.
We had fixed all the issues from the client's site.
I used this app to launch our new product. I tried the free version, but, it's not an actual trial, you have to upgrade to see the full app capability. Customer service was eager to help, but they were constrained by the apps capabilities for what we needed.