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Very quick with support, app is easy to set up. No complaints so far, everything has been working smoothly
For a small family business like ours without the possibility to hold a huge stock this app really makes it possible to grow our brand / product without loosing speed and sales. We are really happy with it. And with the service!
Estamos teniendo problemas con la pp todo el día y no tenemos solución. No podemos activar casillas ni escribir en las celdas...parece que está bloqueado el acceso a clickar en la web. estamos perdiendo ventas y no obtenemos solución por ningún canal, seguimos a la espera, no es la primera vez que ocurre, lo cierto es decir que en otras ocasiones si nos llegó la solución de manera más rápida
Thank you for bringing your concerns to our attention. We understand the frustration you experienced with our app, and we apologize for any inconvenience caused. However, based on the information you provided, it appears that the issue you encountered may not have been related to our application itself.
We thoroughly investigated your case and found no evidence of any technical issues or errors within our app during the time period you mentioned. In fact, we have received no reports of similar issues from any other users, and our system logs do not indicate any abnormalities.
To address your concerns promptly, we promptly responded to your emails and provided you with recordings demonstrating the smooth flow of our app. We were committed to assisting you and resolving the issue as quickly as possible. However, after your app started functioning properly, we did not receive any further communication from you.
Based on the available information and the lack of corroborating evidence, it seems that the issue you encountered may have been specific to your network configuration, firewall settings, or local system cache. These factors can occasionally interfere with the proper functioning of web-based applications.
We would be more than happy to assist you further if you encounter any issues in the future. Our support team is available to address any concerns or provide troubleshooting guidance. Please feel free to reach out to us with any specific details or screenshots that can help us identify and resolve any potential problems.
We value your feedback and strive to provide the best possible user experience. If you have any additional questions or concerns, please don't hesitate to let us know.
Best Regards,
Shine Dezign Infonet Team.
An app that truly does what it needs to do. Support is always on hand to help and to sort any issues. Thanks a lot guys!
I use this app to help me capture orders since many of my products are special orders or back orders. It is easy to use and the customer support is excellent. They are highly responsive. I recommend this app!
We used this app for pre-orders to launch a new product. At first we had issues with it but the dev team was great. They were able to get everything working and looking like how it should. The only thing I would want them to add is sending out batch emails when the product is back in stock. We will use this app for our next pre-order launch for sure.
Just installed this app and it has all the features I need. Support has been incredible dealing with minor issues that have to do with the integration of app and my theme. They have responded and resolved issues within minutes. I would highly recommend this app, customer service is best I have seen!
J'ai attendu avant de publier mon avis sur cette applications que les quelques personnalisations dont j'avais besoin soient réalisées.
Le service client est simplement parfait et extrêmement réactif. Les modifications ont été effectuées exactement selon ce dont j'avais besoin. Ils ont même ajouté des champs de traductions qui n'étaient pas prévus dans l'application auparavant. Ces champs de traduction étant indispensable pour toute boutique n'étant pas en langue anglaise bien entendu.
Merci encore pour cette réactivité. Cette application est indispensable dès l'instant où l'on souhaite mettre en place des précommandes !
advanced pre-order application is great app i recommend to use there application to your store. the awesome technical service. especially for Vipin was very professional and fast to resolved the issue we getting. thank so much and the team on this application.
Excellent customer service at all hours. I'm still trying to work out a couple glitches, but I love the way the button looks and functions. The pop up window that allows me to say when the product will be available is a very nice touch.